Financial Relief Options
Personal & Auto Loan Skip-A-Pay
Our Skip-a-Payment program is Here 4 You! Eligible loans may skip one months payment once a year.
Here 4 You Loan
We’re rolling out a personal loan special of up to $3,750 with a fixed rate of 0.00% APR and max term of 12 months. This loan also qualifies for the 90 days no payments offer.*
90 Days No Payment
Refinance an existing RV, boat or motorcycle loan held at another financial institution and you can enjoy no payments for 90 days.
Credit Card Skip-a-Pay
Most credit cards will be eligible for an automatic $0 pay in May and June.
Auto Rate Relief
Refinance an existing auto loan held at another financial institution and save! Enjoy no payments for 90 days.
Mortgage Payment Relief
For assistance with getting Mortgage relief please start by contacting your mortgage servicer.
As we continue to adjust how we serve you during this trying time, we encourage all members to follow preventative actions recommended by the Centers for Disease Control (CDC) to help prevent the spread of illnesses like COVID-19.
- Stay home when you are sick, or if you can work from home.
- Avoid touching your eyes, nose, and mouth
- Cover your cough or sneeze with a tissue, then throw the tissue immediately in the trash
- Clean and disinfect frequently touched objects and surfaces using regular household cleaning spray or wipes
- Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing or sneezing
- Avoid close contact with people who are sick
- Put distance between yourself and other people if COVID-19 is spreading in your community. This is especially important for people who are at higher risk of getting very sick
Online Banking Options
Review account balances, transfer funds, pay bills, open new accounts, re-order checks, and more within online banking 24/7.
Similar to online banking, review account balances, transfer funds, deposit checks and more through our robust mobile app.
Mobile Check Deposit
Available through our mobile app, you don’t have to leave the comfort of your own home to deposit a check – simply take a picture!
Online Bill Pay
Paying bills is easy and free with our online bill pay tool. Set up automatic payments, create custom notifications, and more!
If you have a bill due, or if you owe a friend some money you can send cash via text/email using our Pay Anyone feature at no cost!
Avoid having to touch payment terminals using contact less payment tools like Apple Pay™, Google Pay™, or Samsung Pay™.
Frequently Asked Questions
In an effort to assist our members during the COVID-19 crisis, People Driven Credit Union is providing a Skip-a-Pay option to our Visa credit cardholders. The skip-a-pay will apply to the member’s May and June payment. If you are eligible, the following message will appear on the member statements that will be mailed in April:
YOU MAY SKIP THIS MONTH’S MINIMUM PAYMENT ON YOUR ACCOUNT, FINANCE CHARGES WILL CONTINUE TO ACCRUE.
Members that have been 30 days late 2 times in the last 12 months or 60 days late 1 time in the last 12 months, will not be eligible.
- Member First Mortgage call (866) 898-1818 OR contact a Payment Solution Specialist (248) 263-4100
- TowneMortgage (formerly known as Americu) call (888) 778-9700
- Mortgage Center call (800) 353-4449
Can I still apply for a loan? Yes. While we have made some adjustments to how we serve you, you can still apply for a loan or credit card online through our website.
Will my online bill payment be posted as scheduled?
Yes. All online bill payments will be processed as scheduled.
Do I still have access to my funds if they come in through direct deposit? Yes. Your funds will be deposited as expected. You can access your funds via online banking, and the People Driven Credit Union app. You can withdraw cash at ATMs and through drive-thru service at local branch centers.
Please call our Member Center and speak with a member of our team to dispute any charges or report fraudulent activity.
How do I get a replacement debit or credit card?
Give us a call at (248) 263-4100 and a member of our team will work with you to get a replacement card sent directly to you.
We have recently added debit card controls inside our phone app.
Enrolling in online banking is a breeze. To get started, all you need is your member number and social security number. To enroll, click here.
Will my online bill payment be posted as scheduled?
Yes. All online bill payments will be processed as normal.
Yes! Your deposits are safe. Your deposits are insured through the National Credit Union Administration (NCUA), which means you can keep your money here with full confidence that it will always be here when you need it.
I need to withdraw cash. What are my options?
Rest assured, just because our branch lobbies are closed, does not mean you do not have access to your money. Your cash may be withdrawn via drive-thru lanes during our normal business hours and by ATM 24/7. To find a surcharge-free ATM near you, click here.
How do I deposit cash?
You can make cash deposits via drive-thru lanes during our normal business hours and at the vast majority ATMs.
How do I deposit a check?
You can make check deposits via drive-thru lanes during our normal business hours, at ATMs and most conveniently via the mobile deposit feature of our mobile app. To learn more about a mobile deposit, click here.
We will remain open to serve you by drive-thru only during normal business hours. You can call us with any questions at (248) 263-4100. (Our McNamara Branch is Temporarily closed)
When will People Driven Credit Union re-open branch lobbies?
As a community partner, we want to do our part to take care of our members. We plan to follow CDC guidelines and best practices as further information is available to us. At this time, we do not have an estimated date to re-open our lobbies. We’ll be sure to communicate this date/time as soon as we can!
Can I still open an account?
Absolutely. While we have made some adjustments to how we serve you at our branches, you can open an account at any time online.