Whether you have a question about your account, need help with a loan application, want to report a lost card, or are ready to open a new membership, the People Driven Credit Union team is here for you. We serve members across Michigan from five convenient branch locations in Livonia, Romeo, Southfield, Warren, and Ypsilanti and we’re available by phone, email, and online appointment for whatever you need.
Contact People Driven Credit Union by phone:
People Driven Credit Union is here to assist you with your banking needs. Speak with our knowledgeable representatives during regular business hours for assistance with account inquiries, loan applications, or reporting fraud.
Our Member Services team is available Monday through Friday, 9:00 a.m. to 5:00 p.m., and Saturday 9:00 a.m. to 1:00 p.m. Typical hold times are under two minutes during regular hours. For the fastest service, please have your member number or the last four digits of your Social Security number ready before you call.
Not sure which number to call? Here’s a quick guide:
- General account questions, loans, and new memberships: 844-700-PDCU (7328) or (248) 263-4100
- Debit card activation or PIN changes: (866) 762-0558.
- Lost or stolen Visa Credit Card (after hours): 800-543-5073
- Lost or stolen ATM or Visa Debit Card (24/7): 888-241-2510
- Calling from outside the U.S.: 909-941-1398
PDCU Routing Number: 272484988
You’ll need this number for setting up direct deposit, wire transfers, or linking external accounts. For full wiring instructions, visit our Wiring Instructions page.
Lost or Stolen Visa Credit Cards
If you believe your card has been lost or stolen, call immediately to report it.
During business hours, contact the Credit Union at 844-700-PDCU (7328)
After hours ONLY: Report a lost or stolen Visa Credit Card by calling 800-543-5073.
Lost or Stolen ATM or Visa Debit Cards
If you believe your card has been lost or stolen, call immediately to report it.
Report a lost or stolen ATM or Visa Debit Card by calling 888-241-2510. If you’re calling from outside the U.S., 909-941-1398.
Schedule an Appointment
Schedule an appointment at one of our branches for a variety of services, including opening new accounts or memberships, assistance with card services such as issuing a new debit card, or applying for a credit card. Book an appointment today for personalized, one-on-one assistance from our team.
Appointments are available at all five PDCU branch locations and typically last 20–30 minutes depending on your needs. After booking, you’ll receive a confirmation email with your appointment details, location address, and what to bring. Walk-ins are welcome during regular branch hours, but scheduling ahead guarantees a dedicated team member is ready for you.
Email People Driven Credit Union:
Please let us know if you have any questions or suggestions on how we may better serve you. Fill out the form below, or call us anytime! (Please do not enter personal information, including account number or SSN.)
Use this form to contact People Driven Credit Union regarding general questions, feedback, or non-urgent account inquiries. A member of our team typically responds within one business day. For time-sensitive matters, such as a lost or stolen card, suspected fraud, or a loan closing deadline. Please contact People Driven Credit Union directly at 844-700-PDCU (7328) for the fastest response.
Enter your information below to email our support team. Prefer to call? Reach us at 844-700-PDCU (7328)
Visit a PDCU Branch:
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Livonia
37401 Plymouth Rd
Livonia, MI 48150 -
Romeo
141 South Main Street
Romeo, MI 48065 -
Southfield
24333 Lahser Road
Southfield, MI 48033 -
Warren
30897 Mound Rd
Warren, MI 48092 -
Ypsilanti
5397 W Michigan Ave
Ypsilanti, MI 48197 -
ATMs
Find Fee-Free ATMs Nationwide.
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Holiday Closures
Our branches are closed to observe federal holidays.
Frequently Asked Questions
If you notice a transaction on your People Driven Credit Union account that you do not recognize, contact us right away at 844-700-7328. You can review recent activity in online banking or the MyPDCU app, and setting up account alerts can help you spot unusual activity faster. If needed, we may ask you to complete the Written Statement of Unauthorized Debit form to support the dispute process.
Keep monitoring your account while the issue is being reviewed, and let us know about any additional transactions you do not recognize. If your card was used but you still have it, your card information may have been compromised, and we can help determine whether your card should be blocked and replaced. Review times can vary based on the type of transaction and the details involved, but reporting suspicious activity as soon as possible helps us take action faster and explain what protections may apply.
If you receive an unexpected call, text, or email asking for account details, passwords, or other sensitive information, do not respond. Contact People Driven Credit Union directly at 248-263-4100 to verify whether the message is legitimate.
Complete the Written Statement of Unauthorized DebitIf you need to reset your People Driven Credit Union online banking password, go to my.peopledrivencu.org or open the MyPDCU app and select the password recovery option on the login screen. Follow the prompts to reset your password using your username and access to your registered email address.
If the standard password reset option does not work, you may be able to choose an alternate recovery method and verify your identity using additional information, such as your Member Number and Social Security number, EIN, or ITIN, depending on your account type. In the MyPDCU app, you may also see an option to reset your app passcode from the login screen.
If you still need help, call People Driven Credit Union at 844-700-7328 during business hours, or visit one of our branches in Livonia, Southfield, Warren, Ypsilanti, or Romeo for assistance.
If you forgot your username for People Driven Credit Union online banking, go to my.peopledrivencu.org and use the account recovery options on the login page. In some cases, you may be able to select the “Forgot?” link, choose “Try another way,” and verify your identity using information such as your Member Number and Social Security number, EIN, or ITIN, depending on your account type.
If you are using the MyPDCU app, username recovery may need to be completed through the online banking login page rather than inside the app. Once you recover your username, you can return to the app and sign in or reset your passcode if needed.
If you need help, call People Driven Credit Union at 844-700-7328 during business hours, or visit one of our branches in Livonia, Southfield, Warren, Ypsilanti, or Romeo for assistance recovering your username.
To activate your People Driven Credit Union ATM or debit card, call 866-762-0558 and follow the prompts to verify your identity and card details. Once activation is complete, your card is ready to use for purchases and ATM transactions.
For the smoothest experience, call from the primary phone number we have on file for your account and have your new card with you before you begin. In some cases, you may also be able to update your PIN during the same call.
After your card is activated, you may want to make a small purchase or ATM transaction to confirm everything is working properly. You can also log in to the MyPDCU app to set up account alerts and manage your card activity.
If you need help activating your card, call People Driven Credit Union at 248-263-4100 during business hours, or visit one of our branches in Livonia, Southfield, Warren, Ypsilanti, or Romeo.
If your People Driven Credit Union ATM or debit card is lost or stolen, call 888-241-2510 right away to report it and help protect your account.
What to do right away
- Call our 24/7 lost or stolen card hotline at 888-241-2510.
- If you are calling from outside the United States, call 909-941-1398.
- During regular business hours, you can also contact People Driven Credit Union at 844-700-7328.
- Review your recent transactions and report any activity you do not recognize.
- Request a replacement card.
After you report your card missing, log in to the MyPDCU app or online banking at my.peopledrivencu.org to review recent transactions. If you notice anything suspicious, let us know right away so we can review it with you.
If a replacement card is needed, it will be mailed to the address we have on file. Replacement timing may vary, so contact us if you have questions about when your new card should arrive.
Helpful tips after reporting your card
- Monitor your account closely in the MyPDCU app or online banking.
- Report any unauthorized transactions as soon as possible.
- Update recurring payments once your new card arrives.
- Activate your replacement card as soon as you receive it. You can call 866-762-0558 from your registered phone.
- Call our Member Center at 248-263-4100 if you need additional help.
People Driven Credit Union’s routing number is 272484988.
You may need this routing number to set up direct deposit, schedule automatic payments, make ACH transfers, or link your People Driven Credit Union account to another financial institution.
This routing number is the same for all People Driven Credit Union members. If you need help with wire transfers, please review our Wiring Instructions or contact us directly for assistance.
Our Ypsilanti branch is located at 5397 West Michigan Ave., Ypsilanti, MI 48197. Get driving instructions and contact us with questions.
Our Romeo branch is located at 141 South Main Street, Romeo, MI 48065. Get driving instructions or contact us if you have more questions.
Our Livonia branch is located at 37401 Plymouth Road, Livonia, MI 48150. Get driving instructions or contact us with any questions.
Our Southfield branch is located at 24333 Lahser Road, Southfield, MI 48033. Get driving instructions or contact us with any more questions or concerns.
Our Warren branch is located at 30897 Mound Road, Warren, MI 48092. Get driving instructions and contact us if you have any questions.
