Resource Center Forms:
- ACH Debit Stop Payment Form
- Wire Transfer Instructions – for wiring into PDCU
- Written Statement of Unauthorized Debit
Resource Center Self-service actions:
- Update your address, phone, or email
- Set up automated alerts about your daily balances or loan due dates
- Update your beneficiaries
- Request a balance transfer
- Enter a debit card travel note
- Electronic Funds Transfer (ACH/ETF)
- Auto Storage Request Form
- Request a loan review
- Setup Direct Deposit or Auto Debit Payments
- Request a Skip a Pay
To report fraud on your account 24/7, call (844) 700-7328.
To activate your debit card or change your cards pin, call (866) 762-0558.
Get the help you need with People Driven Credit Union Member Service. We’ll help you find answers to your questions today! Call 844-700-PDCU (7328).
Your Rights Under Regulation E (Electronic Funds Transfers):
You have rights and protections regarding electronic transfers under the Federal Electronic Fund Transfer Act (Reg E). Notify us at (248) 263‑4100 immediately if you think someone made an unauthorized transfer from your account. You must report any error or unauthorized transfer within 60 days from the date your statement was first sent. In most cases, we will correct errors within 45 business days. For more details, see our Electronic Fund Transfer Disclosures.
Manage your account
Manage your account
-
Update your address, phone number or email
Keep your contact information current through MyPDCU online banking. Sign in to review and update the information connected to your account.
-
Set up account and loan alerts
Create automated alerts for account balances, transactions and upcoming loan payments through MyPDCU online banking.
-
Update your beneficiaries
Review or change the beneficiaries connected to your eligible PDCU accounts. Follow the instructions to submit your request securely.
-
Set up direct deposit or automatic loan payments
Find the information and forms you need to deposit income into your PDCU account or make recurring loan payments automatically.
Move or manage money
Move or manage money
-
Stop an ACH debit
Use this form to ask PDCU to stop an electronic payment from being withdrawn from your account. Submission does not guarantee that the payment can be stopped.
-
Receive a wire transfer into your PDCU account
Find People Driven Credit Union’s routing number, receiving instructions and other information needed to send a domestic or international wire into your account.
-
Report an unauthorized electronic debit
Use this form to report an electronic debit that you did not authorize. Contact PDCU promptly if you notice an unfamiliar transaction.
-
Request a credit card balance transfer
Use the secure DocuSign form to request a transfer from another creditor to your PDCU credit card. PDCU may contact you if additional information is needed.
-
Send an electronic funds transfer (ACH/EFT)
Complete the secure DocuSign form to begin an electronic funds transfer request. After you submit the form, a PDCU representative will contact you to verify the information and complete the transfer.
Manage your cards
Manage your cards
-
Add a debit card travel notice
Watch step-by-step instructions for adding a travel notice to your PDCU debit card through the MyPDCU mobile app.
-
Activate your debit card or change your PIN
Call 866-762-0558 to activate a new PDCU debit card or change your card’s personal identification number.
-
Report a lost or stolen card
Find the correct phone number and steps for reporting a missing PDCU debit or credit card.
Manage your loan
Manage your loan
-
Submit an auto storage request
Use the secure DocuSign form to notify PDCU that a vehicle securing your loan will be placed in storage. PDCU will review the information and contact you if anything else is needed.
-
Request a loan review
Use the secure DocuSign form to ask PDCU to review your existing loan. Explain what you are requesting and provide the information needed to evaluate your request.
-
Request Skip-a-Pay
Review the Skip-a-Pay information and submit a request to postpone an eligible loan payment. Approval and eligibility requirements apply.
Get additional help
Get additional help
-
Contact PDCU
Send PDCU a secure message or find the phone number you need for help with your account, loan or other service.
-
Financial calculators
Estimate loan payments and explore different borrowing scenarios with PDCU’s financial calculators. Calculator results are estimates and do not represent an approval or offer.
-
Frequently asked questions
Find answers about accounts, payments, cards, online banking, loans and other common member questions.
-
MyPDCU mobile banking
Learn how to manage your PDCU accounts, deposit checks, transfer money, pay bills and use other banking tools from your mobile device.
-
Online banking
Sign in to view your accounts, transfer money, make payments, manage alerts and complete other everyday banking tasks.
-
Reorder checks
Order additional checks for your PDCU checking account through PDCU’s check-printing partner.
-
Find PDCU’s routing number
View the routing number used for direct deposits, electronic payments and other transfers involving your PDCU account.
-
Savings and loan rates
Review current rates for PDCU deposit accounts, certificates, vehicle loans, personal loans, home equity products and other services.
Frequently asked questions about member forms and account services
Use the Written Statement of Unauthorized Debit if an electronic payment was withdrawn from your account without your permission. Contact People Driven Credit Union promptly if you notice a transaction you do not recognize.
Use the ACH Debit Stop Payment Form to ask PDCU to stop an electronic payment from being withdrawn from your account. Submit your request as soon as possible. Submission does not guarantee that the payment can be stopped.
You can start an electronic funds transfer request using PDCU’s secure DocuSign form. After you submit the form, a PDCU representative will contact you to verify the information and complete the transfer.
PDCU will review the information you submitted. A representative may contact you to verify your identity, request additional information or explain the next steps. Submitting a form does not always mean the request has been approved or completed.
Sign in to MyPDCU online banking to update your address, phone number or email address. Keeping this information current helps PDCU contact you about your accounts and service requests.
You can add a travel notice through the MyPDCU mobile app. Follow the travel-notice instructions before your trip and confirm that the dates and destinations are correct.
If you notice suspected fraud or an unfamiliar transaction on your account, call People Driven Credit Union at 844-700-PDCU (7328) as soon as possible. To report a lost or stolen card, follow PDCU’s lost or stolen card instructions.
Disclosures
Your Rights Under Regulation E (Electronic Funds Transfers):
You have rights and protections regarding electronic transfers under the Federal Electronic Fund Transfer Act (Reg E). Notify us at (248)263‑4100 immediately if you think someone made an unauthorized transfer from your account. You must report any error or unauthorized transfer within 60 days from the date your statement was first sent. In most cases, we will correct errors within 45 business days. For more details, see our Electronic Fund Transfer Disclosures.
How to Finance a Motorcycle in Michigan
Learning how to finance a motorcycle in Michigan starts before you visit a dealership or message a private...Read More
Home Equity Alternatives for Low-Equity Owners
A home equity loan is one of the most common ways to fund a home improvement project. It borrows against the...Read More
How to Redeem PDCU Rewards Driven Credit Card Points
You can redeem points from your PDCU Rewards Driven Credit Card through online banking and turn the points...Read More
Understanding Adjustable Rate Mortgages in a Fluctuating Economy
When buying a home, many people default to the same choice: a fixed-rate mortgage. It is easy to understand....Read More
