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Fraud Alerts

Resources and tips on how to stay safe from online and offline scams.

People Driven Credit Union is dedicated to helping our members safeguard against banking fraud. Protecting your personal and financial information is paramount, especially in today’s digital age. Here, you’ll find valuable resources and tips on how to stay safe from online and offline scams. Learn about recognizing common fraud tactics, securing online banking credentials, and safeguarding sensitive information. Explore our articles and empower yourself with the knowledge to defend against fraud and preserve your financial security. Together, let’s ensure a safer banking experience for everyone.

Fraud Alert!

Be aware of recent fraud attempts in Metro Detroit, where scammers pose as representatives from financial institutions. They may contact you asking for sensitive information like debit/credit card numbers, PINs, online/mobile banking credentials, or one-time verification codes.

Stay safe: Don᾿t respond to unexpected requests via phone/text/email for your account number or personal information.

People Driven Credit Union will never request your online banking credentials or one-time codes. It’s crucial to keep this information private.

If you suspect any fraudulent activity, contact us immediately.



Tips to Protect Yourself from Identity Theft

Identity thieves are trying to trick Americans into giving up their personal information to commit fraud.  Everyone must keep their guard and be aware to combat identity theft.  Important practices include:

  • Don᾿t respond to unexpected requests for your account number or personal information.
  • Don’t give out PINs or access codes to anyone, even people you know.  You may trust them, but once that information is shared, you can’t control who else might find it.
  • Validate all organizations before providing any personal information.  Validate the organization by calling a validated phone number, not through a number they provide.
  • Never click on unsolicited links unless you can verify the legitimate request.
  • Keep your devices protected and up-to-date with security services.

The most common scams will target you through fake emails, texts, calls, letters, or even someone showing up at your front door. By knowing what to watch out for, we can help you identify fraud events before they happen.

Free LifeLock Subscription for Rewards Driven Credit Card Holders

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PDCU members with a Visa PDCU Rewards Driven Credit Card can enjoy a complimentary LifeLock subscription, which offers essential identity theft protection and monitoring services.
Learn More About LifeLock

Keep your account and identity information secure:

Go paperless e-Statements are generally more secure
Get a shredder for your home to destroy unnecessary printouts or mailings that include your information
Never write your PIN on your card
Use trusted online payment methods such as PayPal, Zelle®, or another known payment service.
Avoid sharing your online ID and Passcode.

Here is what you can do now to help fight fraud:

Use our Mobile Banking app. It’s the best way to stay on top of any suspicious account activity.

Check your contact information. You’re not the only one protecting your account. If we spot an issue, we want to get in touch with you quickly.  Ensure your account information is current so we can alert you to potential fraud.

Create strong, unique passwords.  Strong passwords are at least eight characters in length and comprised of numbers, symbols, and upper & lowercase letters. Use multifactor authentication when possible. Change your passwords regularly.

Protect your devices.  Keep your phone, tablet, and computer updated with the latest browsers, operating systems, and antivirus software.

Our elders are prime targets for fraud schemes

Help protect your loved ones by making sure they are aware of identity theft tricks and scams.

Your privacy and security are our top priority!

We strive to protect and secure your personal and financial information through responsible information collection and processing.

Learn more about how People Driven Credit Union keeps your personal and financial information safe by reading our Privacy Notices.


More Tips to keep your personal and financial information safe:


Safety and Security Videos

Watch these videos from our partners at BVS to help keep yourself safe from identity theft, fraud, and scammers.

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