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Be Aware of Identity Theft Scams

Protect Yourself and Loved Ones from Fraud

Identity Theft Exploding!

Identity thieves are trying to trick Americans into giving up their personal information, to commit fraud.  Everyone must keep their guard up and be aware, to combat identity theft.  Important practices include:

  • Don᾿t respond to unexpected requests for your account number or personal information.
  • Don’t give out PINs or access codes to anyone, even to people you know.  You may trust them, but once that information is shared, you can’t control who else might find it.
  • Validate all organizations before providing any personal information.  Validate the organization by calling a validated phone number, not through a number they provide.
  • Never click on unsolicited links unless you can verify the request is legitimate.
  • Keep your devices protected and up-to-date with security services.

The most common types of scams will target you through fake emails, text messages, calls, letters, or even someone showing up at your front door. By knowing what to watch out for, we can help you identify fraud events before they happen.

Protect your identity

You may be familiar with our Kasasa Rewards benefits, but we have also partnered with them to provide our members with affordable and powerful identity protection, IdentityIQ.  It can assist you with identity monitoring and recovery if you fall victim to fraud.

Find out more about IdentityIQ

Your privacy and security are our top priority! 

We strive to keep your personal and financial information protected and secure through responsible information collection and processing. Privacy Notices 

Here is what you can do now to help fight fraud:

Use our Mobile Banking app.  It’s the best way for you to stay on top of any suspicious account activity

Check your contact information.  You’re not the only one protecting your account. If we spot an issue, we want to get in touch with you in the quickest way possible.  Make sure your account information is up to date so we can alert you to potential fraud

Create strong, unique passwords.  Strong passwords are at least 8 characters in length and comprised of numbers, symbols, and upper & lowercase letters.  Use multifactor authentication when possible.  Change your passwords regularly

Protect your devices.  Keep your phone, tablet, and computer up to date with the latest browsers, operating systems, and antivirus software

Keep your account and identity information secure:

Go paperless  e-Statements are generally more secure

Get a shredder for your home to destroy unnecessary printouts or mailings that include your information

Never write your PIN on your card

Use trusted online payment methods such as PayPal, Zelle®, or another known payment service.

Avoid sharing your online ID and Passcode Get help protecting your personal information.

Our elders are prime targets for fraud schemes

Help protect your loved ones by making sure they are aware of identity theft tricks and scams.