FAQ Category: Online Banking
How do I set up Auto-Pay?
Log in at my.peopledrivencu.org/login or open the MyPDCU app. Select Transfer, then choose your loan account. In the From field, select the account the payment will come from. In the To field, select the loan you want to pay. Enter the payment Amount, set the Frequency (e.g., Monthly), and choose the Start date. Review your details and click Submit to ...
Continue ReadingHow do I update my contact information?
Log in at my.peopledrivencu.org/login or open the MyPDCU app. Tap the circle icon with your initials (or photo) to open your profile. Update your preferred first name, mailing address, email address, and phone numbers. For security, you may be asked to re-enter your password before saving changes. Need help? Contact us.
Continue ReadingWhat happens if I get locked out of PDCU’s Online Banking Portal after too many failed attempts?
If you are locked out, the system will prevent you from trying again for 24 hours. Contact us at (844) 700-7328 if you need help getting access to your account.
Continue ReadingHow do I reset my password for PDCU’s Online Banking Portal?
Forgot your password? Don’t worry — resetting it is quick and easy, and you have a few different options. Option 1: From the Login Page Visit https://my.peopledrivencu.org/login. Under the “Password” field, click “Forgot?”. Follow the prompts. You’ll need: Your Username Access to your email address and email account to complete the reset If you have previously set up a passkey, ...
Continue ReadingI forgot my username for PDCU’s Online Banking Portal, how do I recover it?
Recovering Your Username — it’s easy to recover it online or by giving us a quick call. If you are having trouble remembering your username for PDCU’s Online Banking Portal, follow these steps: Contact Us (if needed) Call us at (844) 700‑7328 for assistance accessing your account. Try Online Recovery Go to the login screen and, under “Username”, click “Forgot?”. ...
Continue ReadingHow do I transfer money in our online system (MyPDCU) securely.
To transfer money from one account to another within the MyPDCU mobile/online banking experience, follow these steps: Open the MyPDCU app or visit my.peopledrivencu.org and log in. Click the “Transfer” button. Select which of your accounts you wish to transfer money from. Select which account you wish to transfer money to. Type in the amount you wish to transfer. Once ...
Continue ReadingHow do I log out of the PDCU online system (MyPDCU) securely?
To log out of the MyPDCU app or online banking, follow these steps. Use the menu bar in the upper left-hand corner of the MyPDCU app or online banking. At the bottom of the menu bar, open the “^” popup next to your profile name. Click on “Sign out.”
Continue ReadingHow do I deposit a check with my phone?
Gone are the days when you had to visit a branch to deposit your checks. With People Driven Credit Union’s mobile check deposit service, managing your finances becomes a breeze. This technology, known as remote deposit capture, lets you deposit checks from anywhere by simply snapping a picture with your device. How Mobile Check Deposit Works: Set the Stage: Place ...
Continue ReadingWhat is the Score Simulator Tool?
The Score Simulator Tool is an interactive feature in the MyPDCU app that lets you see how certain financial actions may affect your credit score. It can help you explore possible outcomes before you make a decision. What it can help you estimate You can use the Score Simulator to test scenarios such as paying down a credit card balance, ...
Continue ReadingWhat is the MyPDCU Credit Report?
The MyPDCU Credit Report is a free tool available in the MyPDCU app and online banking that helps you review important details from your credit file. It can be a useful way to stay informed about your credit and monitor the information tied to your borrowing history. What it shows Your MyPDCU Credit Report may include current and previous loans ...
Continue ReadingIs There a Fee to Use Credit Score & Score Simulator?
No. MyPDCU Credit Score & Score Simulator is free for People Driven Credit Union members, and no credit card information is required to register. How to access it You can access MyPDCU Credit Score & Score Simulator through the MyPDCU app or online banking. Once you are signed in, the tools are available as part of your digital banking experience. ...
Continue ReadingHow do I enroll in online banking at People Driven Credit Union?
To enroll in online banking at People Driven Credit Union, visit the secure enrollment page and follow the prompts to set up your account. You will generally need your member number and Social Security number to begin the enrollment process. How to enroll Start by going to the online banking enrollment page. Enter the requested information, then follow the on-screen ...
Continue ReadingHow do I fix Safari being blocked from PDCU online banking?
If Safari is blocking parts of PDCU online banking, the issue is often caused by browser settings that block pop-ups or restrict website data. Updating those settings usually fixes the problem. If you use an iPhone or iPad Download and follow the Safari Settings for iOS guide. It walks you through the Safari settings that may be preventing PDCU online ...
Continue ReadingIs there a fee for using Bill Pay?
Bill Pay is free to use for standard payments through People Driven Credit Union. Fees may apply only if you choose a rush payment or a gift payment, and any added cost will be shown before you submit the payment. How Bill Pay works You can use Bill Pay through online banking or the MyPDCU app to schedule one-time or ...
Continue ReadingHow do I make a mobile deposit?
To make a mobile deposit, log in to the MyPDCU app or online banking and select “Deposit.” Enter the check amount, choose the account where you want the deposit to go, and follow the prompts to capture clear images of the front and back of the check. Before you submit your deposit Sign the back of the check and write ...
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