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What happens if my app says I’ve logged into too many devices?

Please give us a call at 844-700-7328. The app only allows up to 5 devices to be logged into.

Many members ask what happens if my app says I’ve logged into too many devices when they see this message in the MyPDCU app.

Why This Message Appears

The MyPDCU app limits you to 5 devices logged in at once for your security. When you reach the limit, the system blocks new logins until you remove an old device.

Preferred Fix: Manage Devices Yourself

Log into online banking on a device that is already working. Go to Settings or Security. Find “Manage Devices” or “Recently Used Devices.” Select and log out any device you no longer use. This frees up a spot right away.

Quick Help by Phone

Call 844-700-7328 during business hours. Our team verifies your identity and removes old devices for you in minutes.

Common Questions

What happens if my app says I’ve logged into too many devices?
Please give us a call at 844-700-7328. The app only allows up to 5 devices to be logged into.

Get Help from Our Team

Call us at 844-700-7328 during business hours. Our team fixes the too-many-devices message fast. You can also visit any branch in Livonia, Southfield, Warren, Ypsilanti, or Romeo.

5 Helpful Hints for Too Many Devices

  1. Log out from old phones or tablets you no longer use.
  2. Check the Manage Devices section in online banking first.
  3. Call 844-700-7328 during business hours for fastest help.
  4. Use only your personal devices for the MyPDCU app.
  5. Contact us at 248-263-4100 if the message still appears after you remove devices.

People Driven Credit Union keeps your account safe with a 5-device limit in the MyPDCU app. You regain access quickly by removing old devices or calling for help. Many members fix this in minutes and enjoy secure mobile banking again. Thank you for banking with us. Our team is always ready to help you access your account.