How do I report suspicious transactions at People Driven Credit Union?
Keep a close eye on your account activity and report suspicious transactions immediately. Many members want to know how to protect their money when they spot something unusual.
How do I report suspicious transactions?
Follow these three simple steps right away so we can investigate quickly and limit your liability.
Step 1: Monitor Your Account Daily
Log in to online banking or the MyPDCU app and review every transaction. If you receive paper statements, open them immediately and examine them closely. Continue checking daily until the issue is resolved.
Step 2: Report the Suspicious Charge Right Away
Contact us the moment you see an unauthorized debit. Download and complete the Written Statement of Unauthorized Debit form, then return it to us. The faster you report suspicious transactions, the stronger your protection under federal rules.
Step 3: Avoid Phishing Scams
Never respond to calls or emails that ask you to “verify” your account information. We never request your details this way. If you receive such contact, call us immediately at 248-263-4100.
Common Questions
How do I report suspicious transactions?
Keep a close eye on your account activity and report suspicious transactions immediately using the form. The sooner you tell us about any unauthorized debits or charges, the better off you’ll be.
Get Help from Our Team
Call us at 844-700-7328 during business hours for 24/7 fraud support. Our team helps you report suspicious transactions right away. You can also visit any branch in Livonia, Southfield, Warren, Ypsilanti, or Romeo.
5 Helpful Hints for Reporting Suspicious Transactions
- Check your account every day in the MyPDCU app.
- Download the Written Statement form as soon as you see a problem.
- Never share your account details over unsolicited calls or emails.
- Keep the original receipt until the issue is fully resolved.
- Contact us at 248-263-4100 the moment anything looks suspicious.
People Driven Credit Union makes it easy to report suspicious transactions and protects you at every step. You act fast, follow the three simple steps, and regain peace of mind quickly. Many members resolve issues the same day they report them. Thank you for banking with us. Our team is always ready to help you keep your account safe.
