Manage your money from the MyPDCU app
Automate your life in the comfort of your own home with mobile banking.
Our MyPDCU app offers all the great features you expect from online banking, conveniently available on your smartphone, tablet, or Kindle. Check balances, make transfers, find ATMs, and more! It’s like having your credit union in your purse or pocket.
Download the free MyPDCU Mobile App from your device’s app store.
You can also use mobile banking to receive eAlerts by phone or email.
Scan to download
the free MyPDCU Mobile App
MyPDCU App Features:
- Transfer funds
- Find ATMs
- Check account balances
- Make loan payments
- View and print copies of paid checks
- Send money safely to anyone in the United States
- Schedule one-time, recurring, or future bill payments – free!
MyPDCU Credit Score & Score Simulator
MyPDCU Credit Score & Score Simulator is a revolutionary service designed to demystify credit scores and empower our members to take control of their financial health. This feature, integrated seamlessly into our online and mobile banking platforms, provides a comprehensive suite of tools to help members understand, monitor, and improve their credit scores.
About MyPDCU Credit Score & Score Simulator
Pay family and friends anytime, anywhere
Do you need to pay for the lawn service? Is your niece selling Girl Scout cookies, and you want to pay your sister for the order? Transfer and receive funds on any device — quickly and securely.
Use PDCUpay Powered by Payrailz to send money Person-to-Person, right from the MyPDCU app.
Deposit Checks from Your Phone
Have a check, but not near a branch? No problem. Use mobile banking to deposit your checks directly through the PDCU app, up to $2,500 daily!
CashBack+
Earn cashback on your everyday purchases!
Get rewarded for shopping, paying bills, and taking actions within the MyPDCU app, such as signing up for e-statements or making your first mobile deposit.
Frequently Asked Questions
Log in at my.peopledrivencu.org/login or open the MyPDCU app.
Select Transfer, then choose your loan account.
In the From field, select the account the payment will come from.
In the To field, select the loan you want to pay.
Enter the payment Amount, set the Frequency (e.g., Monthly), and choose the Start date.
Review your details and click Submit to start automatic payments.
For security, you may be asked to re-enter your password before saving changes. If your due date falls on a weekend or holiday, consider setting the payment date to the prior business day.
Need help? Contact us.
Log in at my.peopledrivencu.org/login or open the MyPDCU app.
Tap the circle icon with your initials (or photo) to open your profile.
Update your preferred first name, mailing address, email address, and phone numbers.
For security, you may be asked to re-enter your password before saving changes.
Need help? Contact us.
If you are locked out, the system will prevent you from trying again for 24 hours. Contact us at (844) 700-7328 if you need help getting access to your account.
How to reset your password for PDCU’s Online Banking Portal:
Forgot your password? Don’t worry — resetting it is quick and easy, and you have a few different options. Option 1: From the Login Page- Visit https://my.peopledrivencu.org/login.
- Under the "Password" field, click "Forgot?".
- Follow the prompts. You’ll need:
- Your Username
- Access to your email address and email account to complete the reset
- If you have previously set up a passkey, you can sign in using your passkey instead of resetting your password.
- From the "Forgot?" link, when the "Account recovery" pop-up appears, click "Try another way" at the bottom.
- Enter your Social Security number (or EIN / ITIN) and your Member Number to reset your password.
- If you’d like assistance, call us at (844) 700‑7328 and a representative will be happy to help.
- In the left-hand menu, click your profile name at the bottom.
- Select Account Settings, then Security.
- From there, you can update your password directly.
Recovering Your Username
If you’ve misplaced your username, don’t worry — it’s easy to recover it online or by giving us a quick call. If you are having trouble remembering your username for PDCU's Online Banking Portal, follow these steps:- Contact Us (if needed) Call us at (844) 700‑7328 for assistance accessing your account.
- Try Online Recovery Go to the login screen and, under "Username", click "Forgot?". This will open the "Account recovery" pop-up.
- Choose an Alternate Method At the bottom of the pop-up, click "Try another way".
- Provide Your Information Enter your Social Security number (or EIN / ITIN) and your Member Number.
- First-Time Users If you have never enrolled before, click "Enroll now" to set up your online account.
To transfer money from one account to another within the MyPDCU mobile/online banking experience, follow these steps:
- Open the MyPDCU app or visit my.peopledrivencu.org and log in.
- Click the "Transfer" button.
- Select which of your accounts you wish to transfer money from.
- Select which account you wish to transfer money to.
- Type in the amount you wish to transfer.
- Once you click submit, the transaction will be placed, there is no other confirmation required.
- Once you see the green checkmark, you can click on "done," or "Make another transfer."
To log out of the MyPDCU app or online banking, follow these steps.
- Use the menu bar in the upper left-hand corner of the MyPDCU app or online banking.
- At the bottom of the menu bar, open the "^" popup next to your profile name.
- Click on "Sign out."
- Set the Stage: Place your check against a dark background to ensure all details are captured clearly due to the contrast.
- Sign and Specify: Endorse the back of the check and write “For Mobile Deposit Only to PDCU” along with your clear signature and account number to streamline processing.
- Open the MyPDCU App: Log in and select "Deposits."
- Enter the Check Details: Enter the check amount and select the account where you want to deposit it.
- Capture the Check Images: Place the front of the check within the phone's frame and tap the screen to capture an image. Repeat for the back of the check.
- Verify the Deposit: Check your transaction history in the app to ensure the deposit was successful.
- Secure Disposal: After confirming the deposit, cut up the check to secure your personal information. Dispose of the pieces separately.
How do I fix Safari being blocked from PDCU online banking?
If you use Safari, you may experience issues with PDCU Online Banking because pop-ups are blocked in your settings.How do I fix the Safari browser blocked?
Follow the simple steps in the guides below to allow pop-ups for our secure online banking site. This usually solves the issue in under two minutes.Fix Safari Browser Blocked on iPhone or iPad (iOS)
Download and follow these instructions: Safari Settings for iOS PDF.Fix Safari Browser Blocked on Mac Computer (macOS)
Download and follow these instructions: Safari Settings for macOS PDF.Common Questions
How do I fix the Safari browser block? If you use Safari, you may experience issues with PDCU Online Banking because pop-ups are blocked in your settings. These info sheets will help you change your settings so PDCU Online Banking pop-ups work.Get Help from Our Team
Call us at 844-700-7328 during business hours. Our team walks you through fixing the Safari browser block step by step. You can also visit any branch in Livonia, Southfield, Warren, Ypsilanti, or Romeo.5 Helpful Hints to Fix Safari Browser Blocked
- First, download the correct PDF for your device (iOS or macOS).
- Next, follow the steps exactly as shown in the guide.
- Also, clear your Safari cache and cookies after changing settings.
- Then try logging in to online banking again.
- Finally, contact us at 248-263-4100 if the issue continues after you update your settings.
No! Bill pay is free to use, unless you submit a rush payment or choose the option to send a gift payment. The costs of these will be shown before submission.
Many members ask whether there is a fee for using bill pay because they want convenient, low-cost ways to pay bills.
Is There a Fee for Using Bill Pay?
PDCU Bill Pay is completely free for standard one-time and recurring payments from your checking account. You only pay extra if you choose a rush delivery or gift payment option.How Bill Pay Works
Log into online banking or open the MyPDCU app. Add your payees (utilities, credit cards, doctors, etc.). Schedule payments in seconds. Track everything in one secure place.When Fees May Apply
Rush payments and gift payments have small fees that appear on screen before you confirm. Standard payments have zero cost from PDCU. Standard text rates may apply if you receive alerts.Common Questions
Is there a fee for using Bill Pay? No! Bill pay is free to use, unless you submit a rush payment or choose the option to send a gift payment. Costs of these will be shown before submitting.Get Help from Our Team
Call us at 844-700-7328 during business hours if you need help setting up Bill Pay. Our team walks you through it step by step. You can also visit any branch in Livonia, Southfield, Warren, Ypsilanti, or Romeo.5 Helpful Hints for Using Bill Pay
- Add all your regular payees once and save them for future use.
- Set up recurring payments so you never miss a due date.
- Review the total cost on screen before submitting a rush or gift payment.
- Turn on payment reminders and alerts in the app.
- Contact us at 248-263-4100 if you need help adding a payee or scheduling payments.
To make a mobile deposit to your PDCU account using your smartphone, log into your MyPDCU app or the MyPDCU online banking portal and click on "Deposit." Enter the check amount, click "Continue," and select which of your accounts (if you have more than one) you want to make the deposit to. Sign your check, write "For Mobile Deposit Only at PDCU", and include your PDCU account number. Follow the instructions provided in the app to capture an image of the front and back of the check.
Anything deposited over $2,500 will be reviewed by the credit union and will not show in your account right away. Check limit is $25,000. All deposits are subject to holds.
Securely store the original check for 7 business days after the deposit. Verify you check has been credited to your account. After 7 business days, destroy the original check by marking it "VOID" and shredding it.
5 Helpful Hints for Mobile Deposits
- Always write “For Mobile Deposit Only at PDCU” and your account number clearly on the back.
- Take photos in good lighting on a dark background for the clearest images.
- Deposit before 5:00 p.m. on business days for faster availability.
- Check your account balance in the app after 24–48 hours to confirm the funds posted.
- Contact us at 844-700-7328 if your deposit is over $2,500 or if you have any questions.
Yes, you can set up e-alerts in online banking. Alerts arrive by text and/or email, at no cost from us (standard text rates may apply).
Many members ask how to set up e-alerts to stay on top of their account activity.
How to Set Up E-Alerts
- Log in to online banking
- Click the ‘Services’ tab
- Select ‘E-Alerts.’
- Verify your contact information
- Click ‘Add Alert’, choose the type from the drop-down, and click Save
Common Questions
How do I set up e-alerts? Please log into online banking then click on Services and Select ‘E-Alerts’. Verify your contact information then select Add Alert. Choose what type of alert you would like from the drop-down and click Save.Get Help from Our Team
Call us at 844-700-7328 during business hours if you need assistance. Our team walks you through setting up e-alerts step by step. You can also visit any branch in Livonia, Southfield, Warren, Ypsilanti, or Romeo.5 Helpful Hints for Setting Up E-Alerts
- Log into online banking and go straight to Services → E-Alerts.
- Double-check your phone number and email before adding alerts.
- Start with low-balance and large-transaction alerts.
- Select both text and email for the most important notifications.
- Contact us at 248-263-4100 if you need help choosing or editing your alerts.
Yes, the credit union offers alerts that can be set up in online banking. Alerts will come through as a text and/or email. There is no fee for this, though standard text message rates apply; please check with your mobile provider for details.
Many members ask how to set up alerts for their accounts to stay informed about their money 24/7.
How to Set Up Alerts
- Log in to online banking
- Click the ‘Services’ tab
- Select ‘E-Alerts’
- Verify your contact information
- Click ‘Add Alert’, choose the type from the drop-down, and click Save
Common Questions
Can I set up alerts for my account? Yes, the credit union offers alerts that can be set up in online banking. Alerts will come through as a text and/or email. There is no fee for this, though standard text message rates apply.Get Help from Our Team
Call us at 844-700-7328 during business hours if you need help. Our team walks you through setting up alerts. You can also visit any branch in Livonia, Southfield, Warren, Ypsilanti, or Romeo.5 Helpful Hints for Setting Up Alerts
- Log into online banking and go straight to Services → E-Alerts.
- Make sure your phone number and email are current before you start.
- Turn on low-balance and large-transaction alerts first.
- Choose both text and email for the most important alerts.
- Contact us at 248-263-4100 if you need help choosing the best alerts for you.
YES! Depending on your browser, once you have opened your statement in online banking, you may see icons in the top corner for downloading and printing.
You may also right-click on your mouse and choose ‘save as’ or ‘print’. Many members ask, "Can I save or print my eStatement so they have a paper copy for their records?"
How to Save or Print Your eStatement
- Open your eStatement in online banking or the MyPDCU app
- Look for download or print icons at the top of the PDF
- Right-click anywhere on the page and select “Save as” or “Print.”
Why Keep Printed Statements Secure
Printed statements contain your full account number, Social Security number (on some forms), address, and transaction details. Store them in a locked file cabinet or safe. Shred any statements you no longer need. This simple step protects you from identity theft and fraud.Common Questions
Can I save or print my eStatement? YES! Depending on your browser, once you have opened your statement you may see icons on the top corner for downloading and printing. You may also right click on your mouse and choose ‘save as’ or ‘print’.Get Help from Our Team
Call us at 844-700-7328 during business hours if you need assistance. Our team walks you through saving or printing your eStatement. You can also visit any branch in Livonia, Southfield, Warren, Ypsilanti, or Romeo.5 Helpful Hints for Saving and Securing Your eStatement
- Save the PDF to a password-protected folder on your computer.
- Print only what you need and shred the rest immediately.
- Store printed copies in a locked file cabinet or safe.
- Turn on paperless delivery to reduce future printing.
- Contact us at 248-263-4100 if you cannot open or print your eStatement.
Please give us a call at 844-700-7328. The app only allows up to 5 devices to be logged into.
Many members ask what happens if my app says I’ve logged into too many devices when they see this message in the MyPDCU app.
Why This Message Appears
The MyPDCU app limits you to 5 devices logged in at once for your security. When you reach the limit, the system blocks new logins until you remove an old device.Preferred Fix: Manage Devices Yourself
Log into online banking on a device that is already working. Go to Settings or Security. Find “Manage Devices” or “Recently Used Devices.” Select and log out any device you no longer use. This frees up a spot right away.Quick Help by Phone
Call 844-700-7328 during business hours. Our team verifies your identity and removes old devices for you in minutes.Common Questions
What happens if my app says I’ve logged into too many devices? Please give us a call at 844-700-7328. The app only allows up to 5 devices to be logged into.Get Help from Our Team
Call us at 844-700-7328 during business hours. Our team fixes the too-many-devices message fast. You can also visit any branch in Livonia, Southfield, Warren, Ypsilanti, or Romeo.5 Helpful Hints for Too Many Devices
- Log out from old phones or tablets you no longer use.
- Check the Manage Devices section in online banking first.
- Call 844-700-7328 during business hours for fastest help.
- Use only your personal devices for the MyPDCU app.
- Contact us at 248-263-4100 if the message still appears after you remove devices.
If you are locked out, the system will prevent you from trying again for 24 hours. Contact us at (844) 700-7328 if you need help accessing your account.
Many members ask who I should contact if they are locked out of PDCU's Online Banking Portal after too many failed login attempts.
What Causes the Lockout
The online banking system locks your account after several wrong password tries. This security feature protects your money from unauthorized access.How Long Does the Lockout Lasts
The lock lasts a full 24 hours. You cannot attempt to log in during this time.How to Regain Access
Call 844-700-7328 during business hours. Our team verifies your identity and helps you regain access to your online banking portal quickly and safely.Common Questions
Who do I contact if I am locked out of PDCU's Online Banking Portal after too many failed attempts? If you are locked out, the system will prevent you from trying again for 24 hours. Contact us at (844) 700-7328 if you need help getting access to your account.Get Help from Our Team
Call us at 844-700-7328 during business hours. Our team unlocks your online banking right away. You can also visit any branch in Livonia, Southfield, Warren, Ypsilanti, or Romeo.5 Helpful Hints When Locked Out of Online Banking
- Wait the full 24 hours if you do not want to call right away.
- Have your member number ready when you call for faster help.
- Use the “Forgot Password” link next time to avoid lockouts.
- Call during business hours for the quickest resolution.
- Contact us at 248-263-4100 if you need password help too.
We suggest using a password that only you would know. Do not save any passwords on devices that are not yours. Use facial recognition or thumbprint recognition on your private devices.
Many members ask how to protect their accounts when using mobile banking to keep their money safe in the MyPDCU app.
Best Security Practices
- Use a strong, unique password only you know
- Never save passwords on shared or public devices
- Enable facial recognition or fingerprint login on your own phone
Enable Biometric Login
Open the MyPDCU app. Go to Settings. Turn on Face ID or Fingerprint. This works only on your personal device and makes login fast and secure.Create and Protect Your Password
Choose a password with letters, numbers, and symbols. Never reuse it anywhere else. Do not save it in your phone’s notes or browser.Avoid Risks on the Go
Never use mobile banking on public Wi-Fi. Log out after every session. Turn on transaction alerts so you see every activity instantly.Common Questions
How do I protect my account when using mobile banking? We suggest using a password only you would know. Do not save any passwords on devices that are not yours. Use facial recognition or thumbprint recognition on your private devices.Get Help from Our Team
Call us at 844-700-7328 during business hours. Our team helps you secure your mobile banking. You can also visit any branch in Livonia, Southfield, Warren, Ypsilanti, or Romeo.5 Helpful Hints to Protect Your Account
- Enable Face ID or fingerprint right now in the app settings.
- Never save your password on any device that others use.
- Log out of the app every time you finish on a shared device.
- Turn on all transaction alerts for instant notifications.
- Contact us at 248-263-4100 if you see anything suspicious.
YES! Please log in to online banking, choose the ‘Services’ tab, and select ‘change address’.
Many members ask how to update their address online because it is fast, secure, and convenient, whether at home or on the go.
How to Update Your Address Online
- Log in to online banking.
- Choose the ‘Services’ tab at the top.
- Select ‘change address’ and enter your new details.
Update in the MyPDCU App
Open the MyPDCU app on your phone. Tap the circle icon with your initials or photo to open your profile. Scroll to your current address. Enter the new street, city, state, and ZIP code. Save the changes. You may need to re-enter your password or receive a verification code for security.After Updating Your Address
Check your next statement to confirm the new address shows correctly. Notify the USPS for mail forwarding if you moved. Update your address with other companies like insurance or the DMV too.Common Questions
Can I update my address online? YES! Please log into online banking and choose the ‘Services’ tab and select ‘change address’.Get Help from Our Team
Call us at 844-700-7328 during business hours if you need assistance. Our team verifies your identity and updates your address right away. You can also visit any branch in Livonia, Southfield, Warren, Ypsilanti, or Romeo.5 Helpful Hints for Updating Your Address
- Use the Services tab in online banking for the quickest update.
- Double-check every part of your new address before you save.
- Update your address in the MyPDCU app at the same time.
- Notify the USPS of your move for mail forwarding.
- Contact us at 248-263-4100 if the change does not appear after two business days.
How do I reset my online banking password at People Driven Credit Union?
You can reset your password yourself by choosing the ‘forgot password’ link on the website or app. You may also call us at 844-700-7328, and a rep will assist you. Many members ask how to reset their online banking password when they cannot log into the MyPDCU portal or app.Preferred Method: Reset Online
Go to online banking at my.peopledrivencu.org. Under the Password field, click “Forgot?”. Follow the prompts. You need your username and access to your registered email to complete the reset.Alternative Recovery Option
If the standard link does not work, click “Try another way” in the pop-up. Enter your Social Security number (or EIN/ITIN) and Member Number. Follow the steps to reset your password instantly.Reset in the MyPDCU App
Open the app on your phone. On the login screen, tap “Forgot Passcode”. Follow the prompts. This resets your app passcode. Use the same steps above if you need to reset your main online banking password.Common Questions
How do I reset my online banking password? You can reset your password yourself by choosing the ‘forgot password’ links on the website or app. You may also give us a call at 844-700-7328 and a rep may assist you.Get Help from Our Team
Call us at 844-700-7328 during business hours. Our team assists with your online banking password reset. You can also visit any branch in Livonia, Southfield, Warren, Ypsilanti, or Romeo.5 Helpful Hints for Resetting Your Password
- Use the “Forgot?” link on the login page first – it is the fastest way.
- Have your username, SSN, and Member Number ready for recovery.
- Check your email for the reset link right after you request it.
- Reset during business hours if you need phone help.
- Contact us at 248-263-4100 if you get locked out after too many attempts.
How do I recover my online banking username at People Driven Credit Union?
If you forgot your online banking username, you can recover it easily online or by calling People Driven Credit Union. Many members ask how to recover their online banking username when they can’t log into the MyPDCU portal or app.Preferred Method: Recover Online
Go to the login page at my.peopledrivencu.org. Under the “Username” field, click “Forgot?”. This opens the Account Recovery pop-up. Click “Try another way” at the bottom. Enter your Social Security number (or EIN/ITIN) and your Member Number. Follow the prompts to recover your username instantly.Recover by Phone
Call our Member Services team at 844-700-7328 during business hours. Have your member number and identification ready. Our team verifies your identity and provides your username right away.For the MyPDCU Mobile App
You cannot recover your username directly inside the app. Use the same online recovery steps above or call the number below. Once you have your username, you can reset your passcode in the app.Common Questions
I forgot my online banking username, how do I recover it? You can recover it online using your SSN and Member Number or by calling 844-700-7328.Get Help from Our Team
Call us at 844-700-7328 during business hours. Our team helps you recover your online banking username fast. You can also visit any branch in Livonia, Southfield, Warren, Ypsilanti, or Romeo.5 Helpful Hints for Recovering Your Username
- Try the online “Forgot?” option first – it’s the fastest way.
- Have your Member Number and Social Security number ready.
- Use a computer or tablet for the best recovery experience.
- Save your recovered username securely after you get it.
- Contact us at 248-263-4100 if you also need to reset your password.
How do I make a payment on my People Driven Credit Union Visa credit card?
You can make your People Driven Visa credit card payment through approved online, mobile, or supported payment channels.Payment options
- Online payment through digital online tools
- Automatic payment setup for monthly due dates
- Phone 844-700-7328 or branch-assisted payment options when needed
Make a Payment Online or in the App
Log into the MyPDCU mobile app or website at my.peopledrivencu.org. Go to the Transfers section. Select your checking or savings account. Then choose your Visa credit card as the destination. You can make one-time payments or set up recurring ones. Most payments post the same business day.Set Up Automatic Payments
We strongly recommend automatic payments (Autopay). You choose the amount and date. Options include minimum payment, full balance, or a fixed amount. This method helps you avoid late fees and protects your credit score. Setup takes just a few minutes in the app or online banking.Common Questions
Can I automate card payments? Yes, recurring payment options are available based on your account setup.Other Ways to Pay
Call our Member Services team at 844-700-7328 during business hours. They can process your payment over the phone. You can also visit any of our branches in Livonia, Southfield, Warren, Ypsilanti, or Romeo. For mailed payments, send your check to People Driven Credit Union, PO Box 984, Southfield, MI 48037.5 Helpful Hints for Making Your Visa Credit Card Payments
- Set up Autopay in the MyPDCU app. It is the easiest way to pay on time every month.
- Submit your payment 1–2 business days before the due date. This gives time for processing.
- Use the mobile app for fast payments anywhere. You only need an internet connection.
- Pay more than the minimum whenever possible. This reduces your interest charges faster.
- Contact us at 248-263-4100 if you need help with payments or your statement.
How do I find my tax statements from People Driven Credit Union?
You can typically find tax statements in digital banking documents or by contacting People Driven Credit Union for support.How to locate tax statements
- Sign in to online banking and open statements/documents.
- Select the tax year and statement type.
- Contact member support if a document is missing.
Access Your Statements Online
Log into MyPDCU at my.peopledrivencu.org. Go to the Statements or Documents section. Choose the tax year you need. Then select and download the form you want.Use the Mobile App
Open the MyPDCU app on your phone. Navigate to Documents or Statements. Pick the correct tax year. View or download your forms instantly.Common Questions
What if I cannot find my form? PDCU can help verify delivery settings and statement availability for your account.Get Help from Our Team
Call us at 844-700-7328 during business hours. Our team checks your account right away. You can also visit any branch in Livonia, Southfield, Warren, Ypsilanti, or Romeo.5 Helpful Hints for Finding Your Tax Statements
- Check your documents in early February. Most tax forms appear by the end of January.
- Download and save each form to your computer or phone for your records.
- Switch to paperless statements in online banking for faster access next year.
- Use the search bar in the documents section to find specific forms quickly.
- Contact us at 248-263-4100 if you need help or a form seems missing.
What should I do if I did not receive my monthly statement from People Driven Credit Union?
If you did not receive your monthly statement, contact People Driven Credit Union right away so we can verify delivery preferences and account details.What to check first
- Confirm your mailing or eStatement settings are correct.
- Check spam/junk folders for statement notifications.
- Verify your address and email on file are current.
Check Your Delivery Settings
Log into MyPDCU at my.peopledrivencu.org. Go to Statements or Account Settings. Make sure eStatements is selected. Confirm your email address matches.Search Your Email Folders
Open your email. Look in Spam or Junk folders. Search for “People Driven” or “statement”. Mark any found emails as not spam.Update Your Contact Information
Go to your profile in the app or online banking. Edit your mailing address and email. Save the changes right away.Common Questions
Who should I contact for missing statements? Contact PDCU member support and request statement delivery assistance for your account.Get Help from Our Team
Call us at 844-700-7328 during business hours. Our team reviews your settings instantly. You can also visit any branch in Livonia, Southfield, Warren, Ypsilanti, or Romeo.5 Helpful Hints for Missing Monthly Statements
- Check your settings in the MyPDCU app first each month.
- Switch to eStatements to receive statements instantly and free.
- Keep your email address and mailing address up to date.
- Add “@peopledrivencu.org” to your safe sender list.
- Contact us at 248-263-4100 if you still need help.
How do I cancel eStatements at People Driven Credit Union?
To cancel eStatements, update your statement delivery preferences in online banking or contact People Driven Credit Union for assistance.How to cancel eStatements
- Sign in to online banking settings.
- Locate statement delivery preferences.
- Switch to your preferred delivery option and confirm changes.
Cancel Online in Minutes
Log into MyPDCU at my.peopledrivencu.org. Go to Account Settings or Statements. Find Delivery Preferences. Select Paper Statements. Save your changes.Cancel with the Mobile App
Open the MyPDCU app on your phone. Tap Menu then Settings. Choose Statements. Turn off eStatements. Confirm the new paper option.Common Questions
Will changes take effect right away? Delivery preference timing can vary by statement cycle, so check with PDCU if you need immediate confirmation.Get Help from Our Team
Call us at 844-700-7328 during business hours. Our team updates your settings instantly. You can also visit any branch in Livonia, Southfield, Warren, Ypsilanti, or Romeo.5 Helpful Hints for Canceling eStatements
- Double-check your new preference after you save it.
- Keep your mailing address current in your profile.
- Expect your first paper statement in the next cycle.
- Note that paper statements cost $5 per month.
- Contact us at 248-263-4100 if you change your mind later.
How do I view my eStatements at People Driven Credit Union?
You can view your eStatements by logging in to People Driven Credit Union online banking and opening the statements area.How to view your eStatements
- Sign in to online banking.
- Open the statements/documents section.
- Select the month and download or view the statement file.
Access eStatements Online
Log into MyPDCU at my.peopledrivencu.org. Click Statements or Documents. Choose the month you need. View or download the PDF instantly.Use the Mobile App
Open the MyPDCU app on your phone. Tap Documents or Statements. Select your account. Pick the month and open the file right away.Common Questions
How far back can I view statements? Statement history availability can vary by account and retention policies. Contact PDCU for specific access details.Get Help from Our Team
Call us at 844-700-7328 during business hours. Our team checks your account instantly. You can also visit any branch in Livonia, Southfield, Warren, Ypsilanti, or Romeo.5 Helpful Hints for Viewing Your eStatements
-
- Log in monthly to stay current with your statements.
- Download and save each PDF to your device or cloud storage.
- Use the search bar or date filter to find older statements fast.
- Enable email notifications for new statements in your settings.
- Contact us at 248-263-4100 if you cannot locate a statement.
How do I sign up for eStatements at People Driven Credit Union?
You can enroll in eStatements through People Driven Credit Union online banking settings. Many members ask how do I sign up for eStatements because it is fast, free, and convenient.How to sign up for eStatements
- Log in to online banking.
- Navigate to statements or document settings.
- Choose paperless delivery and confirm enrollment.
Sign up online
Log into online banking at my.peopledrivencu.org. Go to Account Settings or Statements. Find Delivery Preferences. Select eStatements or Paperless. Confirm your email address and save the changes.Sign up in the mobile app
Open the MyPDCU app on your phone. Tap Menu then Settings. Choose Statements. Turn on eStatements. Make sure your email is correct and confirm. You will receive a confirmation email shortly after.Common Questions
Will I stop receiving mailed statements? After enrollment, statement delivery preferences follow your selected paperless settings.Get Help from Our Team
Call us at 844-700-7328 during business hours. Our team helps you enroll right away. You can also visit any branch in Livonia, Southfield, Warren, Ypsilanti, or Romeo.5 Helpful Hints for Signing Up
- Confirm your email address is current before you enroll.
- Save each new statement to your device or cloud storage for your records.
- Check your spam folder for the welcome email after enrollment.
- You can switch back to paper statements anytime if needed.
- Contact us at 248-263-4100 if you need help during the process.
Quick answer: You update your address quickly through People Driven Credit Union online banking or the MyPDCU mobile app. Most members finish in under two minutes. We sometimes ask for extra verification to protect your account.
How to update your address at PDCU:
- Log in to online banking at my.peopledrivencu.org or open the MyPDCU mobile app.
- Tap the circle icon with your initials or photo at the top right.
- Scroll down to your current address.
- Enter your new street, city, state, and ZIP code.
- Save the changes.
- You may need to re-enter your password or receive a quick code on your phone to confirm the update. You can also call us at (248) 263-4100 or (844) 700-7328.
Visit any branch during business hours.
Bring your ID and tell the team member your new address.
We update it on the spot.
Why you should update your address right away:
- Receive important statements and tax documents on time.
- Avoid returned mail and late fees.
- Protect yourself from mail theft and identity fraud.
- Make sure loan offers, rate changes, and member notices reach you fast.
- Keep everything smooth and stress-free.
Common questions
Can I update my address online?
Yes. You update your address easily through online banking or the MyPDCU app.
How long does it take to update my address?
You finish most changes instantly. The new address shows in our system right away.
Why does PDCU ask for verification when I change my address?
We verify your identity to keep your money safe. Address changes can sometimes signal fraud, so we double-check for your protection.
Do I need to update my address if I only move temporarily?
Yes. You always use your current mailing address, so we send mail to the right place.
What other information can I update at the same time?
You update your phone number, email address, and preferred contact name in the same section.
What should I do after I update my address?
You check your next statement to confirm that we use the new address.
Quick answer: This service, available in People Driven Credit Union online banking and the MyPDCU app, lets you pay one-time or recurring bills from your PDCU checking account without writing checks. In addition, it helps you keep payments organized in one place.
How online bill payment works
- Log in to online banking or open the MyPDCU app.
- Next, add your payee (business or person) and payment details.
- Then, choose a one-time or recurring payment schedule. For example, you can schedule utilities, loan payments, or subscription bills.
- After that, funds are withdrawn from your PDCU checking account on the scheduled date.
Why members use this service
- For example, pay bills in one place
- In addition, set up recurring payments
- As a result, you can reduce late-payment risk with scheduled dates
- Finally, avoid writing and mailing paper checks
Common questions
Is this service free for PDCU members? Please refer to the current fee schedule for any applicable Bill Pay fees. Can I set recurring payments? Yes. It supports one-time and recurring payments so you can automate monthly bills. Where can I access it? You can access this service in online banking and through the MyPDCU mobile banking app. In short, this feature helps members pay on time, stay organized, and manage payments securely in one place. New: Looking for an even easier way to manage payments? Learn more about PDCUpay powered by Payrailz and how it helps you schedule and manage payments in one place.Log in at my.peopledrivencu.org/login or open the MyPDCU app.
Select Transfer, then choose your loan account.
In the From field, select the account the payment will come from.
In the To field, select the loan you want to pay.
Enter the payment Amount, set the Frequency (e.g., Monthly), and choose the Start date.
Review your details and click Submit to start automatic payments.
For security, you may be asked to re-enter your password before saving changes. If your due date falls on a weekend or holiday, consider setting the payment date to the prior business day.
Need help? Contact us.
Log in at my.peopledrivencu.org/login or open the MyPDCU app.
Tap the circle icon with your initials (or photo) to open your profile.
Update your preferred first name, mailing address, email address, and phone numbers.
For security, you may be asked to re-enter your password before saving changes.
Need help? Contact us.
How to get started with Cashback+
- Open Your MyPDCU Mobile App Open your MyPDCU Mile App, and locate the CashBack+ widget on your dashboard. Click Get Started.
- Choose the "Offers" Button From the four buttons below your balance, select "Offers."
- Explore the Offers! Spend some time checking out all of the available offers for your favorite places to shop and eat!
Choosing Offers
- Navigate to your CashBack+ Widget Once inside the portal, click Offers.
- Select Your Retail Brand of Choice Scroll or search for the retail brand you want to purchase with to see what the brand's current cash-back offer is at the time.
- Purchase the Gift Card to Make a Purchase You will purchase a gift card to cover the amount of the purchase you are attempting to make. This gift card has been purchased and stored in your CashBack+ Wallet. You can choose to use this immediately or store it in your wallet for later use.
Using CashBack+ Wallet
- Navigate to your CashBack+ Widget Once inside the portal, click More.
- An Action Menu Will Appear From the menu, select Wallet.
- Select the Gift Card You Wish to Use To use the card, click on the Gift Card you want to use from your wallet. Select Shop Now. This will direct you to the company website. Alternatively, you can use the gift card code by copying and pasting it at checkout online.
You can quickly check your balance in the MyPDCU Mobile App. Just log in, select your Visa® Credit Card account, and you’ll see your current balance along with any past-due amount. Together, this shows your total amount owed.
Here's how to reset a passcode for the MyPDCU app:
Need to update your passcode? No problem — you can do it yourself in just a few quick steps. You can easily reset your passcode in two ways: Option 1: From the Login Screen- On the MyPDCU app’s login screen, tap "Forgot Passcode" and follow the prompts.
- You can also call us at (844) 700‑7328, and a representative will be happy to assist you.
- Tap the hamburger menu (three horizontal lines) in the top left corner.
- At the bottom of the menu, tap your profile name.
- In the new menu, select "Settings", then "Security".
- From here, you can:
- Change your username, password, or passcode
- Set up biometric sign-in and 2-step verification
- Allow or block screenshots of the app on your device
- Review a list of recently used devices
Currently you cannot recover your username within the MyPDCU app. Contact us at (844) 700-7328 if you need help getting access to your account.
If you are locked out, the system will prevent you from trying again for 24 hours. Contact us at (844) 700-7328 if you need help getting access to your account.
You Might Also Be Interested In...
How to Use CashBack+
A Step-by-Step Guide to Earning and Redeeming Rewards Whether you’re shopping online, picking up groceries,......Read More
Improve Your Credit Score with Credit Goals
With the latest feature in the MyPDCU app, Credit Goals, achieving a better credit score......Read More
Managing Your Credit Card
Managing Your Transactions, Rewards, and Statements Guide Welcome to our guide on managing your People......Read More
MyPDCU Credit Score & Score Simulator
At People Driven Credit Union (PDCU), empowering our members with financial knowledge and tools......Read More
