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People Driven Credit Union

How do I protect my account when using mobile banking?

We suggest using a password that only you would know. Do not save any passwords on devices that are not yours. Use facial recognition or thumbprint recognition on your private devices.

Many members ask how to protect their accounts when using mobile banking to keep their money safe in the MyPDCU app.

Best Security Practices

  • Use a strong, unique password only you know
  • Never save passwords on shared or public devices
  • Enable facial recognition or fingerprint login on your own phone

Protecting your account when using mobile banking at People Driven Credit Union is simple and important. The MyPDCU app uses bank-level encryption and multi-factor authentication. You add extra safety with these everyday habits.

Enable Biometric Login

Open the MyPDCU app. Go to Settings. Turn on Face ID or Fingerprint. This works only on your personal device and makes login fast and secure.

Create and Protect Your Password

Choose a password with letters, numbers, and symbols. Never reuse it anywhere else. Do not save it in your phone’s notes or browser.

Avoid Risks on the Go

Never use mobile banking on public Wi-Fi. Log out after every session. Turn on transaction alerts so you see every activity instantly.

Common Questions

How do I protect my account when using mobile banking?
We suggest using a password only you would know. Do not save any passwords on devices that are not yours. Use facial recognition or thumbprint recognition on your private devices.

Get Help from Our Team

Call us at 844-700-7328 during business hours. Our team helps you secure your mobile banking. You can also visit any branch in Livonia, Southfield, Warren, Ypsilanti, or Romeo.

5 Helpful Hints to Protect Your Account

  1. Enable Face ID or fingerprint right now in the app settings.
  2. Never save your password on any device that others use.
  3. Log out of the app every time you finish on a shared device.
  4. Turn on all transaction alerts for instant notifications.
  5. Contact us at 248-263-4100 if you see anything suspicious.

People Driven Credit Union helps you protect your account when using mobile banking with strong tools and easy tips. You enjoy safe, convenient access every day. Many members use biometrics and alerts to stay secure. Thank you for banking with us. Our team is always ready to help you keep your account protected.