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How do I reset my online banking password?

How do I reset my online banking password at People Driven Credit Union?

You can reset your password yourself by choosing the ‘forgot password’ link on the website or app. You may also call us at 844-700-7328, and a rep will assist you.

Many members ask how to reset their online banking password when they cannot log into the MyPDCU portal or app.

Preferred Method: Reset Online

Go to online banking at my.peopledrivencu.org. Under the Password field, click “Forgot?”. Follow the prompts. You need your username and access to your registered email to complete the reset.

Alternative Recovery Option

If the standard link does not work, click “Try another way” in the pop-up. Enter your Social Security number (or EIN/ITIN) and Member Number. Follow the steps to reset your password instantly.

Reset in the MyPDCU App

Open the app on your phone. On the login screen, tap “Forgot Passcode”. Follow the prompts. This resets your app passcode. Use the same steps above if you need to reset your main online banking password.

Common Questions

How do I reset my online banking password?
You can reset your password yourself by choosing the ‘forgot password’ links on the website or app. You may also give us a call at 844-700-7328 and a rep may assist you.

Get Help from Our Team

Call us at 844-700-7328 during business hours. Our team assists with your online banking password reset. You can also visit any branch in Livonia, Southfield, Warren, Ypsilanti, or Romeo.

5 Helpful Hints for Resetting Your Password

  1. Use the “Forgot?” link on the login page first – it is the fastest way.
  2. Have your username, SSN, and Member Number ready for recovery.
  3. Check your email for the reset link right after you request it.
  4. Reset during business hours if you need phone help.
  5. Contact us at 248-263-4100 if you get locked out after too many attempts.

People Driven Credit Union makes resetting your online banking password simple and secure. You regain access in minutes with self-service options. Many members reset their password successfully on their own. Thank you for banking with us. Our team is always ready to help you access your online banking quickly and safely.