How do I recover my online banking username at People Driven Credit Union?
If you forgot your online banking username, you can recover it easily online or by calling People Driven Credit Union.
Many members ask how to recover their online banking username when they can’t log into the MyPDCU portal or app.
Preferred Method: Recover Online
Go to the login page at my.peopledrivencu.org. Under the “Username” field, click “Forgot?”. This opens the Account Recovery pop-up. Click “Try another way” at the bottom. Enter your Social Security number (or EIN/ITIN) and your Member Number. Follow the prompts to recover your username instantly.
Recover by Phone
Call our Member Services team at 844-700-7328 during business hours. Have your member number and identification ready. Our team verifies your identity and provides your username right away.
For the MyPDCU Mobile App
You cannot recover your username directly inside the app. Use the same online recovery steps above or call the number below. Once you have your username, you can reset your passcode in the app.
Common Questions
I forgot my online banking username, how do I recover it?
You can recover it online using your SSN and Member Number or by calling 844-700-7328.
Get Help from Our Team
Call us at 844-700-7328 during business hours. Our team helps you recover your online banking username fast. You can also visit any branch in Livonia, Southfield, Warren, Ypsilanti, or Romeo.
5 Helpful Hints for Recovering Your Username
- Try the online “Forgot?” option first – it’s the fastest way.
- Have your Member Number and Social Security number ready.
- Use a computer or tablet for the best recovery experience.
- Save your recovered username securely after you get it.
- Contact us at 248-263-4100 if you also need to reset your password.
People Driven Credit Union makes recovering your online banking username simple and secure. You can do it yourself online in minutes or get personal help by phone. Many members get back into their account right away. Thank you for banking with us. Our team is always ready to help you access your online banking quickly and safely.
