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How to request assistance with a loan

To request assistance with a loan that is in process, contact your Lending Specialist or call our team at 248-263-4100.

Many members ask who I contact about signing a loan that is in process when their loan is ready for final paperwork.

Who do I contact about signing a loan that is in process?

Here are the 3 easiest ways to sign your documents quickly and securely:

  1. Contact your assigned Lending Specialist — they know your file and will guide you step-by-step through electronic signing.
  2. Sign electronically inside online banking — most loans can be completed from your computer or phone in minutes.
  3. Call our Loan Team directly at 248-263-4100 during business hours for immediate assistance.

How Electronic Signing Works

Your Lending Specialist sends a secure link or directs you to sign right inside online banking. You review each document, sign electronically, and receive instant confirmation. The entire process is safe, paperless, and can usually be finished the same day.

Common Questions

Who do I contact about signing a loan that is in process?
If you are already working with a Lending Specialist, they can walk you through signing your documents electronically from within online banking. You can also call (248) 263-4100.

Get Help from Our Team

Call us at 844-700-7328 during business hours. Our team connects you with the right specialist right away. You can also visit any branch in Livonia, Southfield, Warren, Ypsilanti, or Romeo.

5 Helpful Hints for Signing Your Loan

  1. Have your loan number and ID ready when you call or log in.
  2. Use a computer or tablet for the clearest view of the documents.
  3. Read every page carefully before you electronically sign.
  4. Ask your Lending Specialist any questions before you finish.
  5. Contact us at 248-263-4100 if you need help locating your specialist.

People Driven Credit Union makes signing your loan documents fast, secure, and convenient. You work directly with your Lending Specialist and can usually complete everything electronically from home. Many members finish the signing process the same day they are ready and close on time. Thank you for banking with us. Our team is always ready to help you complete your loan quickly and smoothly.