If you are locked out, the system will prevent you from trying again for 24 hours. Contact us at (844) 700-7328 if you need help accessing your account.
Many members ask who I should contact if they are locked out of PDCU’s Online Banking Portal after too many failed login attempts.
What Causes the Lockout
The online banking system locks your account after several wrong password tries. This security feature protects your money from unauthorized access.
How Long Does the Lockout Lasts
The lock lasts a full 24 hours. You cannot attempt to log in during this time.
How to Regain Access
Call 844-700-7328 during business hours. Our team verifies your identity and helps you regain access to your online banking portal quickly and safely.
Common Questions
Who do I contact if I am locked out of PDCU’s Online Banking Portal after too many failed attempts?
If you are locked out, the system will prevent you from trying again for 24 hours. Contact us at (844) 700-7328 if you need help getting access to your account.
Get Help from Our Team
Call us at 844-700-7328 during business hours. Our team unlocks your online banking right away. You can also visit any branch in Livonia, Southfield, Warren, Ypsilanti, or Romeo.
5 Helpful Hints When Locked Out of Online Banking
- Wait the full 24 hours if you do not want to call right away.
- Have your member number ready when you call for faster help.
- Use the “Forgot Password” link next time to avoid lockouts.
- Call during business hours for the quickest resolution.
- Contact us at 248-263-4100 if you need password help too.
People Driven Credit Union takes online banking security seriously. We make it easy to get help if you are locked out of PDCU’s Online Banking Portal. Many members regain access with one quick call. Thank you for banking with us. Our team is always ready to help you access your account safely.
