What should I do if I did not receive my monthly statement from People Driven Credit Union?
If you did not receive your monthly statement, contact People Driven Credit Union right away so we can verify delivery preferences and account details.
What to check first
- Confirm your mailing or eStatement settings are correct.
- Check spam/junk folders for statement notifications.
- Verify your address and email on file are current.
Missing a monthly statement worries many members. We fix this fast at People Driven Credit Union. You regain access to your account information quickly.
Check Your Delivery Settings
Log into MyPDCU at my.peopledrivencu.org. Go to Statements or Account Settings. Make sure eStatements is selected. Confirm your email address matches.
Search Your Email Folders
Open your email. Look in Spam or Junk folders. Search for “People Driven” or “statement”. Mark any found emails as not spam.
Update Your Contact Information
Go to your profile in the app or online banking. Edit your mailing address and email. Save the changes right away.
Common Questions
Who should I contact for missing statements?
Contact PDCU member support and request statement delivery assistance for your account.
Get Help from Our Team
Call us at 844-700-7328 during business hours. Our team reviews your settings instantly. You can also visit any branch in Livonia, Southfield, Warren, Ypsilanti, or Romeo.
5 Helpful Hints for Missing Monthly Statements
- Check your settings in the MyPDCU app first each month.
- Switch to eStatements to receive statements instantly and free.
- Keep your email address and mailing address up to date.
- Add “@peopledrivencu.org” to your safe sender list.
- Contact us at 248-263-4100 if you still need help.
People Driven Credit Union makes sure you receive every statement on time. Thank you for banking with us. Our team is always ready to help you stay informed.
