We Will Never Request Information via Text
Recently some PDCU members have received phishing texts requesting sensitive banking information. We want to emphasize that People Driven Credit Union will never ask for your personal or banking information via text message.
Your security is our top priority, and we are committed to ensuring the safety of your financial information. If you receive any text messages claiming to be from People Driven Credit Union and asking for your banking details, please be aware that these are fraudulent attempts to obtain your information.
To safeguard your personal and financial data from phishing texts, please remember the following:
- We Will Never Request Information via Text: People Driven Credit Union will never ask you to provide sensitive information such as account numbers, passwords, or PINs through text messages.
- Exercise Caution: If you receive a text that seems suspicious or requests personal information, do not respond. Instead, contact our customer service immediately.
- Verify the Source: If you are unsure about the legitimacy of a text, contact People Driven Credit Union directly using the official contact information provided on our website or other official channels.
Your security is of utmost importance to us. By remaining vigilant and following these guidelines, you play a crucial role in preventing fraudulent phishing texts activities.
Thank you for your cooperation and commitment to keeping your financial information safe. Find out more on the CFPB website.
Stay vigilant against phishing texts. Protect your financial future.
People Driven Credit Union is committed to helping our members recognize and avoid scams. Learn how to safeguard your identity and report fraud before it causes lasting damage.
If Something Feels Wrong, Act Now.
People Driven Credit Union will never ask for your password, PIN, account number, or one-time passcode by text. If you responded to a suspicious message, do not wait. Here is what to do next.
Set Up Fraud Alerts
PDCU fraud alerts notify you the moment suspicious activity hits your account. Set them up now so you are the first to know if something changes on your account without your knowledge.
Report a Lost or Compromised Card
If you shared your card number or clicked a suspicious link, treat your card as compromised. Report it immediately. To report a lost or stolen debit card any time, call 888-241-2510. Available 24 hours.
Call PDCU Directly
If you received a suspicious text claiming to be PDCU or you believe your account may be at risk, call us directly at 844-700-7328 during business hours. Do not reply to the text or click any links in it.
People Driven Credit Union will never ask for your password, PIN, account number, or one-time passcode by phone, text, or email. If you are unsure whether a message is legitimate, call us at 844-700-7328 before responding. Federally insured by the NCUA. NMLS #776727.Phishing Texts
