FAQ Category: Accounts
How do I make a mobile deposit?
To make a mobile deposit to your PDCU account using your smartphone, log into your MyPDCU app or the MyPDCU online banking portal and click on "Deposit." Enter the check amount, click "Continue," and select which of your accounts (if you have more...
Continue ReadingCan I set up alerts for my account?
Yes, the credit union offers alerts that can be set up in online banking. Alerts will come through as a text and/or email. There is no fee for this, though standard text message rates apply; please check with your mobile provider for details. Many...
Continue ReadingCan I save or print my Estatement?
YES! Depending on your browser, once you have opened your statement in online banking, you may see icons in the top corner for downloading and printing. You may also right-click on your mouse and choose ‘save as’ or ‘print’. Many members ask,...
Continue ReadingHow do I protect my account when using mobile banking?
We suggest using a password that only you would know. Do not save any passwords on devices that are not yours. Use facial recognition or thumbprint recognition on your private devices. Many members ask how to protect their accounts when using mobile...
Continue ReadingCan I update my address online?
YES! Please log in to online banking, choose the ‘Services’ tab, and select ‘change address’. Many members ask how to update their address online because it is fast, secure, and convenient, whether at home or on the go. How to Update Your...
Continue ReadingHow do I find my tax statements?
How do I find my tax statements from People Driven Credit Union? You can typically find tax statements in digital banking documents or by contacting People Driven Credit Union for support. How to locate tax statements Sign in to online banking and...
Continue ReadingIs there a charge for monthly statements?
Whether there is a charge for monthly statements depends on your account type and delivery preferences. Contact People Driven Credit Union for account-specific details. What to know Policies can vary by account and statement settings. Digital...
Continue ReadingWho do I contact if I did not receive a monthly statement?
What should I do if I did not receive my monthly statement from People Driven Credit Union? If you did not receive your monthly statement, contact People Driven Credit Union right away so we can verify delivery preferences and account details. What to...
Continue ReadingDoes People Driven offer financial counseling?
How do I access financial counseling at People Driven Credit Union? Yes, People Driven Credit Union offers access to financial counseling resources through trusted partner services. Many members ask how they can get financial counseling help when facing...
Continue ReadingHow do I avoid overdrafts?
How do I avoid overdrafts at People Driven Credit Union? You can reduce overdraft risk by tracking balances, setting alerts, and using account tools offered by People Driven Credit Union. Many members ask how to avoid overdrafts and keep their checking...
Continue ReadingHow do I order checks?
Order Checks in the Online Banking Portal Log in to online banking at my.peopledrivencu.org. Click on your checking account. Scroll about halfway down the page to find the “Check Reorder” link. Click it and follow the prompts to complete your...
Continue ReadingWhat type of checking account does People Driven Credit Union offer?
How do I choose the right checking account offer at People Driven Credit Union? People Driven Credit Union offers checking account options designed for everyday spending, digital banking convenience, and member-focused service. Many members ask how I...
Continue ReadingCan I update my address with People Driven Credit Union online?
Quick answer: You update your address quickly through People Driven Credit Union online banking or the MyPDCU mobile app. Most members finish in under two minutes. We sometimes ask for extra verification to protect your account. How to update your...
Continue ReadingIs there a limit to how many times I can withdraw/transfer our of my Money Market account?
Quick answer: You enjoy no transfer or withdrawal limits on your PDCU Money Market Savings Account. You move money freely whenever you need it. Money Market Access at People Driven Credit Union. You transfer funds online or through the...
Continue ReadingDoes People Driven Credit Union offer business accounts?
Quick answer: Yes. You open a PDCU business account and access full business services at People Driven Credit Union when you qualify for membership. Business accounts at People Driven Credit Union Earn interest on your business checking...
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