FAQ Category: MyPDCU app
How do I set up Auto-Pay?
Log in at my.peopledrivencu.org/login or open the MyPDCU app. Select Transfer, then choose your loan account. In the From field, select the account the payment will come from. In the To field, select the loan you want to...
Continue ReadingHow do I update my contact information?
Log in at my.peopledrivencu.org/login or open the MyPDCU app. Tap the circle icon with your initials (or photo) to open your profile. Update your preferred first name, mailing address, email address, and phone numbers. For security, you may be asked...
Continue ReadingHow do I use Cashback+?
How to get started with Cashback+ Open Your MyPDCU Mobile App Open your MyPDCU Mile App, and locate the CashBack+ widget on your dashboard. Click Get Started. Choose the "Offers" Button From the four buttons below your balance,...
Continue ReadingHow can I see how much I’ve spent on my card and how much I owe?
You can quickly check your balance in the MyPDCU Mobile App. Just log in, select your Visa® Credit Card account, and you’ll see your current balance along with any past-due amount. Together, this shows your total amount...
Continue ReadingHow do I reset my passcode for the MyPDCU app?
Here's how to reset a passcode for the MyPDCU app: Need to update your passcode? No problem — you can do it yourself in just a few quick steps. You can easily reset your passcode in two ways: Option 1: From the Login Screen On the MyPDCU...
Continue ReadingI forgot my username for the MyPDCU app, how do I recover it?
Currently you cannot recover your username within the MyPDCU app. Contact us at (844) 700-7328 if you need help getting access to your...
Continue ReadingWho do I contact if I am locked out of the MyPDCU app after too many failed login attempts?
If you are locked out, the system will prevent you from trying again for 24 hours. Contact us at (844) 700-7328 if you need help getting access to your...
Continue ReadingWhat is the Score Simulator Tool?
The Score Simulator Tool is an interactive feature in the MyPDCU app that lets you see how certain financial actions may affect your credit score. It can help you explore possible outcomes before you make a decision. What it can help you estimate You...
Continue ReadingWhat is the MyPDCU Credit Report?
The MyPDCU Credit Report is a free tool available in the MyPDCU app and online banking that helps you review important details from your credit file. It can be a useful way to stay informed about your credit and monitor the information tied to your...
Continue ReadingIs There a Fee to Use Credit Score & Score Simulator?
No. MyPDCU Credit Score & Score Simulator is free for People Driven Credit Union members, and no credit card information is required to register. How to access it You can access MyPDCU Credit Score & Score Simulator through the MyPDCU app or...
Continue ReadingHow do I enroll in online banking at People Driven Credit Union?
To enroll in online banking at People Driven Credit Union, visit the secure enrollment page and follow the prompts to set up your account. You will generally need your member number and Social Security number to begin the enrollment process. How to...
Continue ReadingIs there a fee for using Bill Pay?
Bill Pay is free to use for standard payments through People Driven Credit Union. Fees may apply only if you choose a rush payment or a gift payment, and any added cost will be shown before you submit the payment. How Bill Pay works You can use Bill...
Continue ReadingCan I set up alerts for my account?
You can set up e-alerts in People Driven Credit Union online banking to receive account notifications by text message, email, or both. There is no fee from PDCU to use e-alerts, although standard text message rates may apply. How to set up...
Continue ReadingCan I save or print my Estatement?
Yes. After you open your eStatement in online banking, you can usually save or print it using the download or print icons shown in your browser or PDF viewer. Depending on your device, you may also be able to right-click and choose “Save as” or...
Continue ReadingWhat happens if my MyPDCU app says I’ve logged into too many devices?
If your MyPDCU app says you have logged into too many devices, it means you have reached the app’s device limit. The app allows up to 5 devices to be logged in at one time. When that limit is reached, new logins may be blocked until an older device is...
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