FAQ Category: MyPDCU app
How do I set up Auto-Pay?
Log in at my.peopledrivencu.org/login or open the MyPDCU app. Select Transfer, then choose your loan account. In the From field, select the account the payment will come from. In the To field, select the loan you want to pay. Enter the payment Amount, set the Frequency (e.g., Monthly), and choose the Start date. Review your details and click Submit to ...
Continue ReadingHow do I update my contact information?
Log in at my.peopledrivencu.org/login or open the MyPDCU app. Tap the circle icon with your initials (or photo) to open your profile. Update your preferred first name, mailing address, email address, and phone numbers. For security, you may be asked to re-enter your password before saving changes. Need help? Contact us.
Continue ReadingHow do I use Cashback+?
How to get started with Cashback+ Open Your MyPDCU Mobile App Open your MyPDCU Mile App, and locate the CashBack+ widget on your dashboard. Click Get Started. Choose the “Offers” Button From the four buttons below your balance, select “Offers.” Explore the Offers! Spend some time checking out all of the available offers for your favorite places to shop and eat! ...
Continue ReadingHow can I see how much I’ve spent on my card and how much I owe?
You can quickly check your balance in the MyPDCU Mobile App. Just log in, select your Visa® Credit Card account, and you’ll see your current balance along with any past-due amount. Together, this shows your total amount owed.
Continue ReadingHow do I reset my passcode for the MyPDCU app?
Here’s how to reset a passcode for the MyPDCU app: Need to update your passcode? No problem — you can do it yourself in just a few quick steps. You can easily reset your passcode in two ways: Option 1: From the Login Screen On the MyPDCU app’s login screen, tap “Forgot Passcode” and follow the prompts. You can also ...
Continue ReadingI forgot my username for the MyPDCU app, how do I recover it?
Currently you cannot recover your username within the MyPDCU app. Contact us at (844) 700-7328 if you need help getting access to your account.
Continue ReadingWho do I contact if I am locked out of the MyPDCU app after too many failed login attempts?
If you are locked out, the system will prevent you from trying again for 24 hours. Contact us at (844) 700-7328 if you need help getting access to your account.
Continue ReadingWhat is the Score Simulator Tool?
The Score Simulator Tool is an interactive feature in the MyPDCU app that lets you see how certain financial actions may affect your credit score. It can help you explore possible outcomes before you make a decision. What it can help you estimate You can use the Score Simulator to test scenarios such as paying down a credit card balance, ...
Continue ReadingWhat is the MyPDCU Credit Report?
The MyPDCU Credit Report is a free tool available in the MyPDCU app and online banking that helps you review important details from your credit file. It can be a useful way to stay informed about your credit and monitor the information tied to your borrowing history. What it shows Your MyPDCU Credit Report may include current and previous loans ...
Continue ReadingIs There a Fee to Use Credit Score & Score Simulator?
No. MyPDCU Credit Score & Score Simulator is free for People Driven Credit Union members, and no credit card information is required to register. How to access it You can access MyPDCU Credit Score & Score Simulator through the MyPDCU app or online banking. Once you are signed in, the tools are available as part of your digital banking experience. ...
Continue ReadingHow do I enroll in online banking at People Driven Credit Union?
To enroll in online banking at People Driven Credit Union, visit the secure enrollment page and follow the prompts to set up your account. You will generally need your member number and Social Security number to begin the enrollment process. How to enroll Start by going to the online banking enrollment page. Enter the requested information, then follow the on-screen ...
Continue ReadingIs there a fee for using Bill Pay?
Bill Pay is free to use for standard payments through People Driven Credit Union. Fees may apply only if you choose a rush payment or a gift payment, and any added cost will be shown before you submit the payment. How Bill Pay works You can use Bill Pay through online banking or the MyPDCU app to schedule one-time or ...
Continue ReadingHow Do I Set Up E-Alerts?
You can set up e-alerts in People Driven Credit Union online banking to receive account notifications by text message, email, or both. There is no fee from PDCU to use e-alerts, although standard text message rates may apply. How to set up e-alerts Log in to online banking, click the “Services” tab, and select “E-Alerts.” Verify your contact information, then ...
Continue ReadingCan I set up alerts for my account?
You can set up e-alerts in People Driven Credit Union online banking to receive account notifications by text message, email, or both. There is no fee from PDCU to use e-alerts, although standard text message rates may apply. How to set up e-alerts Log in to online banking, click the “Services” tab, and select “E-Alerts.” Verify your contact information, then ...
Continue ReadingCan I save or print my Estatement?
Yes. After you open your eStatement in online banking, you can usually save or print it using the download or print icons shown in your browser or PDF viewer. Depending on your device, you may also be able to right-click and choose “Save as” or “Print.” How to save or print your eStatement Open your eStatement in online banking or ...
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