FAQ Category: MyPDCU app
What happens if my MyPDCU app says I’ve logged into too many devices?
If your MyPDCU app says you have logged into too many devices, it means you have reached the app’s device limit. The app allows up to 5 devices to be logged in at one time. When that limit is reached, new logins may be blocked until an older device is removed. How to fix it If you can still access ...
Continue ReadingWhat happens if I get locked out of PDCU’s Online Banking Portal after too many failed attempts?
If you are locked out of PDCU’s Online Banking Portal after too many failed login attempts, the system will prevent you from trying again for 24 hours. If you need help regaining access, call People Driven Credit Union at 844-700-7328 during business hours. Why this happens This temporary lockout is a security feature designed to help protect your account after ...
Continue ReadingHow do I protect my account when using mobile banking?
To help protect your account when using mobile banking, use a strong password that only you know, do not save passwords on shared devices, and enable facial recognition or fingerprint sign-in on your personal device when available. It is also a good idea to turn on account alerts so you can spot unusual activity quickly. Good habits that help protect ...
Continue ReadingHow do I sign up for EStatements?
You can sign up for eStatements through People Driven Credit Union online banking. Once you enroll, you can view your statements digitally instead of receiving paper statements by mail. How to sign up Log in to online banking, go to your statement or document settings, choose paperless delivery, and confirm your enrollment. Why members choose eStatements eStatements give you secure ...
Continue ReadingWhere do I find my PDCU member number?
You can find your PDCU member number in online banking, on your account documents or monthly statements, or on your physical membership card. Where to look If you are signed in to digital banking, check your profile or account details. You may also find your member number on paperwork you received when you opened your account or on your monthly ...
Continue Reading- « Previous
- 1
- 2
