FAQ Category: Help
Do I get any benefits with autopay?
Yes, enrolling in autopay may qualify you for a rate discount, reducing the overall cost of your loan. Check with our team for current promotional details.
Continue ReadingWhat happens if I miss a payment?
Missing a payment can result in late fees and negatively affect your credit score. Repeated missed payments may lead to vehicle repossession. It’s important to contact People Driven Credit Union as soon as possible if you anticipate any issues making payments on your loan from PDCU.
Continue ReadingCan I pay off my auto loan early?
People Driven Credit Union members can pay off an auto loan anytime with no penalty.
Continue ReadingHow do I convert my business accounts after the CACU merger at People Driven Credit Union?
If you were a former Community Alliance Credit Union business member and used software such as QuickBooks, Quicken, or Mint, your business accounts may have required a connection update after the merger with People Driven Credit Union. The original conversion period took place in March 2023, so these instructions apply only to that legacy transition process. Original conversion dates March ...
Continue ReadingHow do I schedule an appointment at People Driven Credit Union?
To schedule an appointment at People Driven Credit Union, use our online scheduling portal. There, you can choose your branch, select the type of service you need, and pick an available date and time. How to schedule an appointment Visit our online scheduling portal, choose your preferred branch location, select the service you need, and then choose an available appointment ...
Continue ReadingWhy can’t I make an ATM deposit?
You may not be able to make an ATM deposit because many ATM locations available to People Driven Credit Union members are withdrawal-only. In some cases, your card or account may also have restrictions that affect deposit access. If you are having trouble making a deposit, call 844-700-7328 during business hours for help. Where you can make deposits People Driven ...
Continue ReadingHow do I view my eStatement?
You can view your eStatements by signing in to online banking or by using the MyPDCU app. Once you are signed in, open the Statements or Documents section and select the statement you want to view or download. How to view your eStatements online Log in to online banking, click on the eStatements tab, choose the month or statement period ...
Continue ReadingHow do I check the status of my loan application?
To check the status of your loan application, contact People Driven Credit Union at 248-263-4100 during business hours or reach out to your assigned loan specialist if you have their contact information. Be ready to verify your identity and share details such as your name, member number, or application number so we can review your application with you. When you ...
Continue ReadingDo you offer ‘skip a payment’?
Yes. People Driven Credit Union offers a Skip A Payment option for eligible loans during qualifying periods. If you qualify, you may be able to skip one loan payment per calendar year for a $35 processing fee. Who may qualify To be eligible, you must be a member in good standing, have no prior extensions in the current calendar year, ...
Continue ReadingHow do I close my account?
To close your People Driven Credit Union account, contact us directly by phone or visit a branch. We will verify your identity, review your account status, and help you complete the closure process. How to close your account Call 248-263-4100 or visit a branch to request account closure. Before the account is closed, make sure you review your current balance, ...
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