FAQ Category: Debit/ATM card
What is Overdraft Protection Transfer?
Overdraft Protection Transfer is an optional service offered by People Driven Credit Union that allows eligible members to link a savings account to a checking account. If there are insufficient funds in your checking account to cover a transaction,...
Continue ReadingWhat are the benefits of a contactless card?
Contactless cards offer several benefits over traditional cards that require a physical swipe or insertion into a card reader. Some of these benefits include: Speed: Contactless cards can be scanned quickly and easily, resulting in faster and more...
Continue ReadingWhat is Courtesy Pay?
Courtesy Pay is a discretionary overdraft service offered by People Driven Credit Union to eligible members with checking accounts in good standing. If you do not have sufficient funds available in your account to cover a transaction, we may choose to...
Continue ReadingWhat overdraft options are available for checking accounts?
Overdraft Options Life happens, and sometimes your balance doesn’t quite cover a transaction. At People Driven Credit Union, we offer several ways to help you manage those moments: 1. Overdraft Protection Transfer Link your Basic Checking Account to...
Continue ReadingHow do I use a contactless card
Using your People Driven Credit Union contactless debit card is quick, secure, and touch-free. How do I use a contactless card at People Driven Credit Union? Look for the contactless symbol (sideways Wi-Fi icon) at checkout. Then simply: Tap your...
Continue ReadingHow do I report suspicious transactions?
How do I report suspicious transactions at People Driven Credit Union? Keep a close eye on your account activity and report suspicious transactions immediately. Many members want to know how to protect their money when they spot something unusual. How...
Continue ReadingWhy can’t I make an ATM deposit?
Why can't I make an ATM deposit at People Driven Credit Union? In some cases, we may restrict a card from completing an ATM deposit. Please call us at 844-700-7328 if you are having trouble making a deposit. Many members ask why I can't make an ATM...
Continue ReadingHow do I receive a new ATM/Debit card?
How do I receive a new ATM/debit card at People Driven Credit Union? To receive a new ATM/debit card, contact People Driven Credit Union and request a replacement based on your card status and account verification. Many members ask how to obtain a...
Continue ReadingDo I need to place a travel alert for my ATM/debit card?
How do I set up a travel alert at People Driven Credit Union? Travel alerts may be recommended for some card activity. Contact People Driven Credit Union before travel so we can help prevent unnecessary card declines. The easiest and preferred way is...
Continue ReadingWho do I contact if my debit card is being declined?
How do I fix my debit card being declined at People Driven Credit Union? If your debit card is being declined, contact People Driven Credit Union so we can review transaction status, account settings, and any security blocks. Many members ask how to...
Continue ReadingHow do I activate my ATM/Debit card?
How do I activate my PDCU ATM/debit card? You can activate your PDCU ATM/debit card using the activation instructions provided with your card or by contacting member support. Many members ask how to activate their debit card when they receive it in...
Continue ReadingHow do I report an ATM/Debit card lost or stolen?
What should I do if my People Driven Credit Union ATM or debit card is lost or stolen? Report a lost or stolen ATM/debit card to People Driven Credit Union immediately at 248-263-4100 so we can help secure your account and issue a...
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