FAQ Category: Online Banking
How do I set up Auto-Pay?
Log in at my.peopledrivencu.org/login or open the MyPDCU app. Select Transfer, then choose your loan account. In the From field, select the account the payment will come from. In the To field, select the loan you want to...
Continue ReadingHow do I update my contact information?
Log in at my.peopledrivencu.org/login or open the MyPDCU app. Tap the circle icon with your initials (or photo) to open your profile. Update your preferred first name, mailing address, email address, and phone numbers. For security, you may be asked...
Continue ReadingWhat happens if I get locked out of PDCU’s Online Banking Portal after too many failed attempts?
If you are locked out, the system will prevent you from trying again for 24 hours. Contact us at (844) 700-7328 if you need help getting access to your...
Continue ReadingHow do I reset my password for PDCU’s Online Banking Portal?
How to reset your password for PDCU’s Online Banking Portal: Forgot your password? Don’t worry — resetting it is quick and easy, and you have a few different options. Option 1: From the Login Page Visit...
Continue ReadingI forgot my username or PDCU’s Online Banking Portal, how do I recover it?
Recovering Your Username If you’ve misplaced your username, don’t worry — it’s easy to recover it online or by giving us a quick call. If you are having trouble remembering your username for PDCU's Online Banking Portal, follow these...
Continue ReadingHow do I transfer money in our online system (MyPDCU) securely.
To transfer money from one account to another within the MyPDCU mobile/online banking experience, follow these steps: Open the MyPDCU app or visit my.peopledrivencu.org and log in. Click the "Transfer" button. Select which of your...
Continue ReadingHow do I log out of the PDCU online system (MyPDCU) securely?
To log out of the MyPDCU app or online banking, follow these steps. Use the menu bar in the upper left-hand corner of the MyPDCU app or online banking. At the bottom of the menu bar, open the "^" popup next to your profile...
Continue ReadingHow do I deposit a check with my phone?
Gone are the days when you had to visit a branch to deposit your checks. With People Driven Credit Union’s mobile check deposit service, managing your finances becomes a breeze. This technology, known as remote deposit capture, lets you deposit...
Continue ReadingIs there a fee for using Bill Pay?
No! Bill pay is free to use, unless you submit a rush payment or choose the option to send a gift payment. Costs of these will be shown before...
Continue ReadingHow do I make a mobile deposit?
To make a mobile deposit to your PDCU account using your smartphone, log into your MyPDCU app or the MyPDCU online banking portal and click on "Deposit." Enter the check amount, click "Continue," and select which of your accounts (if you have more than...
Continue ReadingCan I save/print my Estatement?
YES! Depending on your browser, once you have opened your statement you may see icons on the top corner for downloading and printing. You may also right click on your mouse and choose ‘save as’ or...
Continue ReadingWho do I contact if I am locked out of PDCU’s Online Banking Portal after too many failed attempts?
If you are locked out, the system will prevent you from trying again for 24 hours. Contact us at (844) 700-7328 if you need help getting access to your...
Continue ReadingHow do I protect my account when using mobile banking?
We suggest using a password only you would know. Do not save any passwords on devices that are not yours. Use facial recognition or thumbprint recognition on your private...
Continue ReadingHow do I make a payment on my People Driven Visa credit card?
There are several convenient ways to make a payment on your People Driven Visa Credit Card: Online: Log into online banking, select "Transfer," choose the account you're transferring from, and select your Visa card as the transfer destination. You...
Continue ReadingHow do I find my tax statements?
When preparing your tax return, you are asked to include the amounts of interest earned on your accounts. If your account earned $10 or more in the calendar year, a 1099-INT will be issued. 1099-INTs are typically mailed to you by the end of January in...
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