FAQ Category: Online Banking
How Do I Set Up E-Alerts?
You can set up e-alerts in People Driven Credit Union online banking to receive account notifications by text message, email, or both. There is no fee from PDCU to use e-alerts, although standard text message rates may apply. How to set up e-alerts Log in to online banking, click the “Services” tab, and select “E-Alerts.” Verify your contact information, then ...
Continue ReadingCan I set up alerts for my account?
You can set up e-alerts in People Driven Credit Union online banking to receive account notifications by text message, email, or both. There is no fee from PDCU to use e-alerts, although standard text message rates may apply. How to set up e-alerts Log in to online banking, click the “Services” tab, and select “E-Alerts.” Verify your contact information, then ...
Continue ReadingCan I save or print my Estatement?
Yes. After you open your eStatement in online banking, you can usually save or print it using the download or print icons shown in your browser or PDF viewer. Depending on your device, you may also be able to right-click and choose “Save as” or “Print.” How to save or print your eStatement Open your eStatement in online banking or ...
Continue ReadingWhat happens if my MyPDCU app says I’ve logged into too many devices?
If your MyPDCU app says you have logged into too many devices, it means you have reached the app’s device limit. The app allows up to 5 devices to be logged in at one time. When that limit is reached, new logins may be blocked until an older device is removed. How to fix it If you can still access ...
Continue ReadingWhat happens if I get locked out of PDCU’s Online Banking Portal after too many failed attempts?
If you are locked out of PDCU’s Online Banking Portal after too many failed login attempts, the system will prevent you from trying again for 24 hours. If you need help regaining access, call People Driven Credit Union at 844-700-7328 during business hours. Why this happens This temporary lockout is a security feature designed to help protect your account after ...
Continue ReadingHow do I protect my account when using mobile banking?
To help protect your account when using mobile banking, use a strong password that only you know, do not save passwords on shared devices, and enable facial recognition or fingerprint sign-in on your personal device when available. It is also a good idea to turn on account alerts so you can spot unusual activity quickly. Good habits that help protect ...
Continue ReadingHow do I reset my online banking password?
If you need to reset your People Driven Credit Union online banking password, go to my.peopledrivencu.org or open the MyPDCU app and select the password recovery option on the login screen. Follow the prompts to reset your password using your username and access to your registered email address. If the standard password reset option does not work, you may be ...
Continue ReadingI forgot my username for PDCU’s Online Banking Portal. How do I recover it?
If you forgot your username for People Driven Credit Union online banking, go to my.peopledrivencu.org and use the account recovery options on the login page. In some cases, you may be able to select the “Forgot?” link, choose “Try another way,” and verify your identity using information such as your Member Number and Social Security number, EIN, or ITIN, depending ...
Continue ReadingHow do I make a payment on my People Driven Visa credit card?
You can make a payment on your People Driven Visa credit card through online banking, the MyPDCU app, by phone, in person, or by mail. Payment options Make a payment in online banking or the MyPDCU app at my.peopledrivencu.org Set up recurring payments for your monthly due date Call 844-700-7328 for help during business hours Visit a People Driven Credit ...
Continue ReadingHow do I cancel EStatements?
How do I cancel eStatements at People Driven Credit Union? To cancel eStatements, update your statement delivery preferences in online banking or contact People Driven Credit Union for assistance. How to cancel eStatements Sign in to online banking settings. Locate statement delivery preferences. Switch to your preferred delivery option and confirm changes. Canceling eStatements takes only a minute at People ...
Continue ReadingHow do I sign up for EStatements?
You can sign up for eStatements through People Driven Credit Union online banking. Once you enroll, you can view your statements digitally instead of receiving paper statements by mail. How to sign up Log in to online banking, go to your statement or document settings, choose paperless delivery, and confirm your enrollment. Why members choose eStatements eStatements give you secure ...
Continue ReadingWhere do I find my PDCU member number?
You can find your PDCU member number in online banking, on your account documents or monthly statements, or on your physical membership card. Where to look If you are signed in to digital banking, check your profile or account details. You may also find your member number on paperwork you received when you opened your account or on your monthly ...
Continue ReadingWhat is Bill Pay?
Quick answer: This service, available in People Driven Credit Union online banking and the MyPDCU app, lets you pay one-time or recurring bills from your PDCU checking account without writing checks. In addition, it helps you keep payments organized in one place. How online bill payment works Log in to online banking or open the MyPDCU app. Next, add your ...
Continue Reading- « Previous
- 1
- 2
