FAQ Category: Online Banking
Can I update my address online?
YES! Please log in to online banking, choose the ‘Services’ tab, and select ‘change address’. Many members ask how to update their address online because it is fast, secure, and convenient, whether at home or on the go. How to Update Your...
Continue ReadingHow do I reset my online banking password?
If you need to reset your People Driven Credit Union online banking password, go to my.peopledrivencu.org or open the MyPDCU app and select the password recovery option on the login screen. Follow the prompts to reset your password using your username...
Continue ReadingI forgot my username for PDCU’s Online Banking Portal. How do I recover it?
If you forgot your username for People Driven Credit Union online banking, go to my.peopledrivencu.org and use the account recovery options on the login page. In some cases, you may be able to select the “Forgot?” link, choose “Try another way,”...
Continue ReadingHow do I make a payment on my People Driven Visa credit card?
You can make a payment on your People Driven Visa credit card through online banking, the MyPDCU app, by phone, in person, or by mail. Payment options Make a payment in online banking or the MyPDCU app at my.peopledrivencu.org Set up recurring...
Continue ReadingHow do I find my tax statements?
How do I find my tax statements from People Driven Credit Union? You can typically find tax statements in digital banking documents or by contacting People Driven Credit Union for support. How to locate tax statements Sign in to online banking and...
Continue ReadingWho do I contact if I did not receive a monthly statement?
What should I do if I did not receive my monthly statement from People Driven Credit Union? If you did not receive your monthly statement, contact People Driven Credit Union right away so we can verify delivery preferences and account details. What to...
Continue ReadingHow do I cancel EStatements?
How do I cancel eStatements at People Driven Credit Union? To cancel eStatements, update your statement delivery preferences in online banking or contact People Driven Credit Union for assistance. How to cancel eStatements Sign in to online...
Continue ReadingHow do I view my EStatement?
How do I view my eStatements at People Driven Credit Union? You can view your eStatements by logging in to People Driven Credit Union online banking and opening the statements area. How to view your eStatements Sign in to online banking. Open...
Continue ReadingHow do I sign up for EStatements?
How do I sign up for eStatements at People Driven Credit Union? You can enroll in eStatements through People Driven Credit Union online banking settings. Many members ask how do I sign up for eStatements because it is fast, free, and convenient. How to...
Continue ReadingCan I update my address with People Driven Credit Union online?
You update your address quickly through People Driven Credit Union online banking or the MyPDCU mobile app. Most members finish in under two minutes. We sometimes ask for extra verification to protect your account. How to update your address at...
Continue ReadingWhat is Bill Pay?
Quick answer: This service, available in People Driven Credit Union online banking and the MyPDCU app, lets you pay one-time or recurring bills from your PDCU checking account without writing checks. In addition, it helps you keep payments organized in...
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