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FAQ Category: Other


What is the Automated Clearing House (ACH) network?

The Automated Clearing House (ACH) network is a secure, nationwide system that financial institutions use to transfer funds between bank accounts in the United States electronically. Managed by Nacha (National Automated Clearing House Association), the ACH network enables both credit and debit transactions, including: Direct deposits of payroll, Social Security, and tax refunds Automatic bill payments for utilities, mortgages, and ...

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What is CashBack+?

CashBack+ is a comprehensive cashback rewards program available within your PDCU online banking. It offers personalized cashback deals, rewards for purchases, and bonus cashback for everyday banking actions.

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How do I earn cashback?

You earn cashback by purchasing digital gift cards through Offers, using the CashBack+ Pay app at checkout, or completing certain actions such as making debit card transactions or enrolling in eStatements.

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What’s the difference between Offers and Pay?

Offers are proactive purchases of digital gift cards you plan to use later. Pay allows you to earn cashback on purchases you’re already making through the convenient CashBack+ Pay app. Example: When shopping at Walmart, enter your purchase total into CashBack+ Pay, generate a barcode, scan it at checkout, and immediately earn cash back.

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How do I redeem my cashback?

Redeem your cashback anytime. Navigate to the Redeem section of your CashBack+ dashboard and select the PDCU account (checking or savings) where you’d like to transfer your cashback balance. Or use it for additional purchases. Transfers are instant, with no minimum amount required.

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