FAQ Category: Other
What is the Score Simulator Tool?
MyPDCU Score Simulator is an interactive tool that allows People Driven Credit Union members to see how hypothetical actions, such as paying off a credit card balance or applying for a loan, may affect their credit score. What is the Score Simulator...
Continue ReadingWhat is the MyPDCU Credit Report?
MyPDCU Credit Report provides People Driven Credit Union members with all the information they would find on a file, including a list of current or previous loans, accounts, and inquiries. What is the MyPDCU Credit Report? The MyPDCU Credit Report is a...
Continue ReadingIs There a Fee to Use Credit Score & Score Simulator?
No. MyPDCU Credit Score & Score Simulator is entirely free for People Driven Credit Union members, and no credit card information is required to register. Is there a fee to use MyPDCU Credit Score & Score Simulator? The answer is simple — it...
Continue ReadingIs my money safe in a Money Market Savings Account?
People Driven Credit Union Money Market Savings Accounts are insured to at least $250,000 by the National Credit Union Administration (NCUA) and backed by the full faith and credit of the United States Government. Is my money safe in a Money Market...
Continue ReadingWhat is a Money Market Savings Account?
A Money Market Savings Account is a type of savings account that typically offers higher interest rates compared to traditional savings accounts. It often requires a higher minimum balance and may provide limited check-writing capabilities. What is a...
Continue ReadingWhat is Community Alliance Credit Union’s (CACU) routing number?
Former Community Alliance Credit Union (CACU) members should now use People Driven Credit Union’s routing number: 272484988. What is Community Alliance Credit Union’s (CACU) routing number? In 2023, People Driven Credit Union merged with Community...
Continue ReadingHow do I use a contactless card
Using your People Driven Credit Union contactless debit card is quick, secure, and touch-free. How do I use a contactless card at People Driven Credit Union? Look for the contactless symbol (sideways Wi-Fi icon) at checkout. Then simply: Tap your...
Continue ReadingHow do I report suspicious transactions?
How do I report suspicious transactions at People Driven Credit Union? Keep a close eye on your account activity and report suspicious transactions immediately. Many members want to know how to protect their money when they spot something unusual. How...
Continue ReadingHow do I contact People Driven Credit Union?
The easiest way to contact People Driven Credit Union is through our Contact Us page. Many members ask how to contact PDCU for quick help with accounts, loans, or general questions. How do I contact People Driven Credit Union? You have several...
Continue ReadingHow to request assistance with a loan
To request assistance with a loan that is in process, contact your Lending Specialist or call our team at 248-263-4100. Many members ask who I contact about signing a loan that is in process when their loan is ready for final paperwork. Who do I...
Continue ReadingPayment Questions
Rest assured, we’re in this together and here for you. Many members ask what I should do if I’m financially impacted by a layoff and may be unable to make my loan payments when facing temporary hardship. What should I do if I can’t make my loan...
Continue ReadingDebit, Credit Card Questions
How do I report card disputes and fraud, or get a replacement card at People Driven Credit Union? Call our Member Center at 248-263-4100 to report card disputes, fraud, or to request a replacement debit or credit card. If you have Debit Card Questions,...
Continue ReadingOnline Mobile Banking Questions
How do I enroll in online banking at People Driven Credit Union? Enrolling in online banking is a breeze. You only need your member number and Social Security number to get started. Many members ask how to enroll in online banking so they can have...
Continue ReadingHow do I access my money safely at People Driven Credit Union?
How do I access my money safely at People Driven Credit Union? Many members ask how to access their money at People Driven Credit Union when they need cash or want to deposit checks quickly and securely. Here are your convenient options for...
Continue ReadingSafari Browser Blocked Popups
How do I fix Safari being blocked from PDCU online banking? If you use Safari, you may experience issues with PDCU Online Banking because pop-ups are blocked in your settings. How do I fix the Safari browser blocked? Follow the simple steps in the...
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