FAQ Category: Other
Safari Browser Blocked Popups
How do I fix Safari being blocked from PDCU online banking? If you use Safari, you may experience issues with PDCU Online Banking because pop-ups are blocked in your settings. How do I fix the Safari browser blocked? Follow the simple steps in the...
Continue ReadingWiring Instructions
For wiring funds to a People Driven Credit Union account: Wire to: Alloya Corporate Federal Credit Union 26555 Evergreen Southfield, MI 48076 ABA number: 2724-78075 Credit: People Driven Credit Union 24333 Lahser Southfield, MI...
Continue ReadingDoes People Driven offer any perks?
How do I view my Love My Credit Union Rewards and member benefits at People Driven Credit Union? Visit Love My Credit Union Rewards to view all your perks, such as discounts from our partners, and view all the benefits available to members of People...
Continue ReadingSave to Win Certificate Rules
What are the Save to Win Certificate Rules at People Driven Credit Union? Save to Win rewards you for saving with chances to win cash prizes. Many members ask what the Save to Win Certificate Rules are because they want to understand exactly how...
Continue ReadingWhat is an IRA Certificate of Deposit?
What is an IRA Certificate of Deposit at People Driven Credit Union? An IRA CD works similarly to a regular CD. Your initial investment earns a fixed interest rate over a set timeframe and renews automatically. What is an IRA Certificate of...
Continue ReadingIs there a fee for using Bill Pay?
No! Bill pay is free to use, unless you submit a rush payment or choose the option to send a gift payment. The costs of these will be shown before submission. Many members ask whether there is a fee for using bill pay because they want convenient,...
Continue ReadingWhat is a Line of Credit?
this type of loan A credit line allows you to borrow in increments, repay it, and borrow again as long as the line remains open. Typically, you will be required to pay interest on the borrowed balance while the line is open, which distinguishes it from a...
Continue ReadingIs there a minimum balance for a checking account?
PDCU's checking accounts require no minimum balance and have no monthly maintenance fees! Many members ask whether there is a minimum balance requirement for a checking account, as they want simple, fee-free banking. No Monthly Maintenance...
Continue ReadingHow do I make a mobile deposit?
To make a mobile deposit to your PDCU account using your smartphone, log into your MyPDCU app or the MyPDCU online banking portal and click on "Deposit." Enter the check amount, click "Continue," and select which of your accounts (if you have more...
Continue ReadingHow Do I Set Up E-Alerts?
Yes, you can set up e-alerts in online banking. Alerts arrive by text and/or email, at no cost from us (standard text rates may apply). Many members ask how to set up e-alerts to stay on top of their account activity. How to Set Up E-Alerts Log...
Continue ReadingCan I set up alerts for my account?
Yes, the credit union offers alerts that can be set up in online banking. Alerts will come through as a text and/or email. There is no fee for this, though standard text message rates apply; please check with your mobile provider for details. Many...
Continue ReadingCan I save or print my Estatement?
YES! Depending on your browser, once you have opened your statement in online banking, you may see icons in the top corner for downloading and printing. You may also right-click on your mouse and choose ‘save as’ or ‘print’. Many members ask,...
Continue ReadingWhat happens if my MyPDCU app says I’ve logged into too many devices?
Please give us a call at 844-700-7328. The app only allows up to 5 devices to be logged into. Why This Message Appears The MyPDCU app limits you to 5 devices logged in at once for your security. When you reach the limit, the system blocks new...
Continue ReadingWho do I contact if I am locked out of PDCU’s Online Banking Portal after too many failed attempts?
If you are locked out, the system will prevent you from trying again for 24 hours. Contact us at (844) 700-7328 if you need help accessing your account. Many members ask who I should contact if they are locked out of PDCU's Online Banking Portal after...
Continue ReadingHow do I protect my account when using mobile banking?
We suggest using a password that only you would know. Do not save any passwords on devices that are not yours. Use facial recognition or thumbprint recognition on your private devices. Many members ask how to protect their accounts when using mobile...
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