FAQ Category: Other
What is a Money Market Savings Account?
A Money Market Savings Account is a type of savings account that can offer higher dividend rates than a regular savings account while still giving you access to your funds. It may be a good fit if you want to earn more on your savings without locking your money into a certificate. How it works at People Driven Credit Union ...
Continue ReadingWhat is Community Alliance Credit Union’s (CACU) routing number?
Former Community Alliance Credit Union members should now use People Driven Credit Union’s routing number, 272484988. Community Alliance Credit Union merged with People Driven Credit Union in 2023. The former CACU routing number, 272477885, has been phased out. As of January 1, 2026, the old routing number is no longer accepted for check processing. Former CACU members should use 272484988 ...
Continue ReadingHow do I use a contactless card?
Using your People Driven Credit Union contactless debit card is quick, secure, and touch-free. Just look for the contactless symbol (it looks like a sideways Wi-Fi icon) at checkout. Then: Look for the contactless symbol (sideways Wi-Fi icon) at checkout. Then simply: Tap your card on the payment terminal where you see the symbol. Hold it for a second or ...
Continue ReadingHow do I report suspicious transactions?
If you notice a transaction on your People Driven Credit Union account that you do not recognize, contact us right away at 844-700-7328. You can review recent activity in online banking or the MyPDCU app, and setting up account alerts can help you spot unusual activity faster. If needed, we may ask you to complete the Written Statement of Unauthorized ...
Continue ReadingHow do I contact People Driven Credit Union?
The easiest way to contact People Driven Credit Union is through our Contact Us page. Contact Us Call Us Directly: Member Services: 844-700-7328 (general questions) Main Office: 248-263-4100 Lost/Stolen Cards: 888-241-2510 (24/7) Schedule an Appointment
Continue ReadingHow to request assistance with a loan
To request assistance with a loan that is in process, contact your Lending Specialist or call our team at 248-263-4100. Many members ask who I contact about signing a loan that is in process when their loan is ready for final paperwork. Who do I contact about signing a loan that is in process? Here are the 3 easiest ways ...
Continue ReadingPayment Questions
Rest assured, we’re in this together and here for you. Many members ask what I should do if I’m financially impacted by a layoff and may be unable to make my loan payments when facing temporary hardship. What should I do if I can’t make my loan payments? We have waived the fee for our Skip-A-Payment program, so eligible members ...
Continue ReadingDebit, Credit Card Questions
How do I report card disputes and fraud, or get a replacement card at People Driven Credit Union? Call our Member Center at 248-263-4100 to report card disputes, fraud, or to request a replacement debit or credit card. If you have Debit Card Questions, our team is always ready to assist. Many members ask how to report card disputes and fraud, ...
Continue ReadingHow do I enroll in online banking at People Driven Credit Union?
To enroll in online banking at People Driven Credit Union, visit the secure enrollment page and follow the prompts to set up your account. You will generally need your member number and Social Security number to begin the enrollment process. How to enroll Start by going to the online banking enrollment page. Enter the requested information, then follow the on-screen ...
Continue ReadingHow do I access my money at People Driven Credit Union?
You can access your money safely at People Driven Credit Union through drive-thru ITMs at our branch locations, a nationwide surcharge-free ATM network, CO-OP Shared Branches, online banking, and the MyPDCU app. Access your money at PDCU branch locations People Driven Credit Union no longer has traditional ATMs inside our branches. Instead, every branch drive-thru has 24/7 Interactive Teller Machines, ...
Continue ReadingHow do I fix Safari being blocked from PDCU online banking?
If Safari is blocking parts of PDCU online banking, the issue is often caused by browser settings that block pop-ups or restrict website data. Updating those settings usually fixes the problem. If you use an iPhone or iPad Download and follow the Safari Settings for iOS guide. It walks you through the Safari settings that may be preventing PDCU online ...
Continue ReadingWiring Instructions
Wiring instructions for wiring funds to a People Driven Credit Union account: Wire to: Alloya Corporate Federal Credit Union 184 Shuman Blvd Suite 400 Naperville, IL 60563 ABA/Routing Number: 271 987 635 Credit: People Driven Credit Union 24333 Lahser Southfield, MI 48033 Account Number: 272 484 988 Final Credit Member Name: Member’s Name Member’s PDCU Account Number Member’s Address Account ...
Continue ReadingSave to Win Certificate Rules
What are the Save to Win Certificate Rules at People Driven Credit Union? Save to Win rewards you for saving with chances to win cash prizes. Many members ask what the Save to Win Certificate Rules are because they want to understand exactly how the program works and how to participate. What are the Save to Win Certificate Rules? Here are ...
Continue ReadingWhat is an IRA Certificate of Deposit?
An IRA Certificate of Deposit is a retirement savings account that combines the tax advantages of an Individual Retirement Account with the fixed rate and set term of a Certificate of Deposit. It can be a good option if you want predictable growth and a more conservative way to save for the future. How it works With an IRA Certificate, ...
Continue ReadingIs there a fee for using Bill Pay?
Bill Pay is free to use for standard payments through People Driven Credit Union. Fees may apply only if you choose a rush payment or a gift payment, and any added cost will be shown before you submit the payment. How Bill Pay works You can use Bill Pay through online banking or the MyPDCU app to schedule one-time or ...
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