FAQ Category: Other
How do I contact People Driven Credit Union?
The easiest way to contact People Driven Credit Union is through our Contact Us page. Contact Us Call Us Directly: Member Services: 844-700-7328 (general questions) Main Office: 248-263-4100 Lost/Stolen Cards: 888-241-2510 (24/7) Schedule...
Continue ReadingHow to request assistance with a loan
To request assistance with a loan that is in process, contact your Lending Specialist or call our team at 248-263-4100. Many members ask who I contact about signing a loan that is in process when their loan is ready for final paperwork. Who do I...
Continue ReadingPayment Questions
Rest assured, we’re in this together and here for you. Many members ask what I should do if I’m financially impacted by a layoff and may be unable to make my loan payments when facing temporary hardship. What should I do if I can’t make my loan...
Continue ReadingDebit, Credit Card Questions
How do I report card disputes and fraud, or get a replacement card at People Driven Credit Union? Call our Member Center at 248-263-4100 to report card disputes, fraud, or to request a replacement debit or credit card. If you have Debit Card Questions,...
Continue ReadingHow do I enroll in online banking at People Driven Credit Union?
To enroll in online banking at People Driven Credit Union, visit the secure enrollment page and follow the prompts to set up your account. You will generally need your member number and Social Security number to begin the enrollment process. How to...
Continue ReadingHow do I access my money at People Driven Credit Union?
You can access your money safely at People Driven Credit Union through drive-thru ITMs at our branch locations, a nationwide surcharge-free ATM network, CO-OP Shared Branches, online banking, and the MyPDCU app. Access your money at PDCU branch...
Continue ReadingHow do I fix Safari being blocked from PDCU online banking?
If Safari is blocking parts of PDCU online banking, the issue is often caused by browser settings that block pop-ups or restrict website data. Updating those settings usually fixes the problem. If you use an iPhone or iPad Download and follow the...
Continue ReadingWiring Instructions
Wiring instructions for wiring funds to a People Driven Credit Union account: Wire to: Alloya Corporate Federal Credit Union 184 Shuman Blvd Suite 400 Naperville, IL 60563 ABA/Routing Number: 271 987 635 Credit: People...
Continue ReadingSave to Win Certificate Rules
What are the Save to Win Certificate Rules at People Driven Credit Union? Save to Win rewards you for saving with chances to win cash prizes. Many members ask what the Save to Win Certificate Rules are because they want to understand exactly how...
Continue ReadingWhat is an IRA Certificate of Deposit?
An IRA Certificate of Deposit is a retirement savings account that combines the tax advantages of an Individual Retirement Account with the fixed rate and set term of a Certificate of Deposit. It can be a good option if you want predictable growth and a...
Continue ReadingIs there a fee for using Bill Pay?
Bill Pay is free to use for standard payments through People Driven Credit Union. Fees may apply only if you choose a rush payment or a gift payment, and any added cost will be shown before you submit the payment. How Bill Pay works You can use Bill...
Continue ReadingWhat is a Line of Credit?
A line of credit is a type of revolving loan that lets you borrow money up to an approved limit, repay what you use, and borrow again as long as the account remains open and in good standing. Unlike a traditional installment loan, you do not receive the...
Continue ReadingIs there a minimum balance requirement for a checking account?
People Driven Credit Union’s checking accounts do not require a minimum balance and do not have monthly maintenance fees. If you are opening a new account and are not already a member, a Membership Share Savings Account is required to establish...
Continue ReadingHow do I make a mobile deposit?
To make a mobile deposit, log in to the MyPDCU app or online banking and select “Deposit.” Enter the check amount, choose the account where you want the deposit to go, and follow the prompts to capture clear images of the front and back of the...
Continue ReadingHow Do I Set Up E-Alerts?
You can set up e-alerts in People Driven Credit Union online banking to receive account notifications by text message, email, or both. There is no fee from PDCU to use e-alerts, although standard text message rates may apply. How to set up...
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