FAQ Category: Other
How do I activate my ATM/Debit card?
To activate your People Driven Credit Union ATM or debit card, call 866-762-0558 and follow the prompts to verify your identity and card details. Once activation is complete, your card is ready to use for purchases and ATM transactions. For the smoothest experience, call from the primary phone number we have on file for your account and have your new ...
Continue ReadingHow do I report an ATM/Debit card lost or stolen?
If your People Driven Credit Union ATM or debit card is lost or stolen, call 888-241-2510 right away to report it and help protect your account. What to do right away Call our 24/7 lost or stolen card hotline at 888-241-2510. If you are calling from outside the United States, call 909-941-1398. During regular business hours, you can also contact ...
Continue ReadingHow do I make a payment on my People Driven Visa credit card?
You can make a payment on your People Driven Visa credit card through online banking, the MyPDCU app, by phone, in person, or by mail. Payment options Make a payment in online banking or the MyPDCU app at my.peopledrivencu.org Set up recurring payments for your monthly due date Call 844-700-7328 for help during business hours Visit a People Driven Credit ...
Continue ReadingHow do I find my tax statements?
How do I find my tax statements? You can find your People Driven Credit Union tax statements in online banking or the MyPDCU app. Tax forms such as 1099-INT and 1098 are generally available in the Statements or Documents section. How to find your tax statements Log in to online banking or open the MyPDCU app. Go to the Statements ...
Continue ReadingIs there a charge for monthly statements?
Most members pay nothing for monthly statements by selecting digital delivery to get eStatements at no cost. We charge $5 per month for paper statements mailed to your home. Members under 23 years old receive paper statements free. 5 Helpful Hints About Monthly Statements Switch to eStatements today to avoid the $5 monthly paper fee. Check your current preference in ...
Continue ReadingWho do I contact if I did not receive a monthly statement?
If you did not receive your monthly statement, contact People Driven Credit Union as soon as possible at 844-700-7328. We can help review your statement delivery preferences, verify your contact information, and help you access your statement. What to check first Before calling, log in to online banking or the MyPDCU app and review your statement delivery settings. If you ...
Continue ReadingHow do I cancel EStatements?
How do I cancel eStatements at People Driven Credit Union? To cancel eStatements, update your statement delivery preferences in online banking or contact People Driven Credit Union for assistance. How to cancel eStatements Sign in to online banking settings. Locate statement delivery preferences. Switch to your preferred delivery option and confirm changes. Canceling eStatements takes only a minute at People ...
Continue ReadingHow do I sign up for EStatements?
You can sign up for eStatements through People Driven Credit Union online banking. Once you enroll, you can view your statements digitally instead of receiving paper statements by mail. How to sign up Log in to online banking, go to your statement or document settings, choose paperless delivery, and confirm your enrollment. Why members choose eStatements eStatements give you secure ...
Continue ReadingHow do I check the status of my loan application?
To check the status of your loan application, contact People Driven Credit Union at 248-263-4100 during business hours or reach out to your assigned loan specialist if you have their contact information. Be ready to verify your identity and share details such as your name, member number, or application number so we can review your application with you. When you ...
Continue ReadingDoes People Driven offer financial counseling?
Yes, we are proud to offer financial counseling resources through trusted partner services. What support is available Debt and credit counseling guidance Budgeting and financial wellness resources Education-focused support for better financial decisions Available Financial Counseling Services We connect you with certified counselors. They offer one-on-one sessions about debt management, credit improvement, and budgeting strategies. You learn skills to make ...
Continue ReadingDo you offer ‘skip a payment’?
Yes. People Driven Credit Union offers a Skip A Payment option for eligible loans during qualifying periods. If you qualify, you may be able to skip one loan payment per calendar year for a $35 processing fee. Who may qualify To be eligible, you must be a member in good standing, have no prior extensions in the current calendar year, ...
Continue ReadingHow do I make a loan Payment?
PDCU offers options for making your loan payment: Online Banking (MyPDCU Portal & Mobile App) Step 1: Log into the MyPDCU Online Portal or the MyPDCU mobile app. Step 2: Select ‘Transfers.’ Step 3: Choose the account from which you want to transfer funds and the loan you wish to pay. Debit/Credit Card Payments Call (248) 263-4100 to make a ...
Continue ReadingHow do I avoid overdrafts?
You can help avoid overdrafts by monitoring your available balance, setting account alerts, reviewing pending transactions, and choosing the overdraft option that best fits your needs. Set account alerts Use the MyPDCU app or online banking to set low-balance and transaction alerts so you know when your balance is getting low or when activity posts to your account. Alerts can ...
Continue ReadingHow do I order checks?
Order Checks in the Online Banking Portal Log in to online banking at my.peopledrivencu.org. Click on your checking account. Scroll about halfway down the page to find the “Check Reorder” link. Click it and follow the prompts to complete your order. Order Checks in the MyPDCU Mobile App Open the MyPDCU app on your phone. Go to your checking account ...
Continue ReadingWhat types of checking accounts does People Driven Credit Union offer?
People Driven Credit Union offers checking account options for members who want easy access to their money. Our Basic Checking Account is designed for everyday spending and digital banking. We also offer Money Market Plus and High-Yield Money Market Accounts for members who want to earn more than a standard savings account while still keeping their funds accessible. Account options ...
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