FAQ Category: Other
Do I need to place a travel alert for my ATM/debit card?
YES! Your card may get declined if you are out of state or out of the country. Please give us a call during business hours at 844-700-7328 and speak with a rep or coming into a branch. You may also log into online banking and send the credit union...
Continue ReadingWho do I contact if my debit card is being declined?
Please give us a call during business hours at 844-700-7328 and speak with a rep or come into a...
Continue ReadingHow do I activate my ATM/Debit card?
Please call 866-762-0558 from your primary phone number on your membership to activate your...
Continue ReadingHow do I report an ATM/Debit card lost or stolen?
To report a lost or stolen card during our business hours please call 844-700-7328 and a People Driven rep shall assist. After hours please call 888-241-2510. In the event you need to call the after hours number, please give us a call during our office...
Continue ReadingHow do I report a lost or stolen Visa credit card?
If your People Driven Credit Union Visa Rewards Driven Credit Card is lost or stolen, or if you suspect unauthorized use, notify us immediately. "Unauthorized use" refers to any use of the card by someone without your permission, where you receive no...
Continue ReadingHow do I make a payment on my People Driven Visa credit card?
There are several convenient ways to make a payment on your People Driven Visa Credit Card: Online: Log into online banking, select "Transfer," choose the account you're transferring from, and select your Visa card as the transfer destination. You...
Continue ReadingHow do I find my tax statements?
When preparing your tax return, you are asked to include the amounts of interest earned on your accounts. If your account earned $10 or more in the calendar year, a 1099-INT will be issued. 1099-INTs are typically mailed to you by the end of January in...
Continue ReadingIs there a charge for monthly statements?
There is a $5 per month charge for mailed statements unless you are under 23 years of...
Continue ReadingHow do I check the status of my loan application?
You may give us a call at 248-263-4100 to speak with the loan...
Continue ReadingDoes People Driven offer financial counseling?
PDCU has partnered with GreenPath Financial Wellness to help our members get back on track with their finances and credit. Please call GreenPath at 877-337-3399 and let them know you’re a PDCU member and would like to make an appointment with a...
Continue ReadingDo you offer ‘skip a payment’?
Yes! All eligible loans can be skipped once per calendar year for a fee of $35. To learn more about how it works, visit our Skip-a-Payment page. Please note that Fresh Start Auto Loans, Lines of Credit, Mortgages, Commercial Loans, and Credit Cards are...
Continue ReadingHow do I make a loan Payment?
To make a payment via online banking with funds already in your account, login to the MyPDCU Online Portal or use the MyPDCU app, and select 'transfers'. Select where you want to transfer from and which loan you would transfer to. To make a...
Continue ReadingHow do I avoid overdrafts?
To minimize the risk of overdrafts, we recommend checking your account balance daily. Pay transactions only when sufficient funds are available, and avoid assuming that all items will clear your account immediately. Additionally, consider utilizing...
Continue ReadingHow do I order checks?
Sign in to Online or Mobile Banking, click your checking account, then look about halfway down for “Check Reorder.” Follow the prompts to complete your order. You can also order directly here:...
Continue ReadingWhat type of checking account does People Driven Credit Union offer?
PDCU offers a few types of checking accounts, view all our Checking Account...
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