FAQ Category: Other
How do I reset my online banking password?
How do I reset my online banking password at People Driven Credit Union? You can reset your password yourself by choosing the ‘forgot password’ link on the website or app. You may also call us at 844-700-7328, and a rep will assist you. Many...
Continue ReadingI forgot my online banking username, how do I recover it?
How do I recover my online banking username at People Driven Credit Union? If you forgot your online banking username, you can recover it easily online or by calling People Driven Credit Union. Many members ask how to recover their online banking...
Continue ReadingWhy can’t I make an ATM deposit?
Why can't I make an ATM deposit at People Driven Credit Union? In some cases, we may restrict a card from completing an ATM deposit. Please call us at 844-700-7328 if you are having trouble making a deposit. Many members ask why I can't make an ATM...
Continue ReadingDoes People Driven Credit Union offer Mortgages?
How do I apply for a mortgage at People Driven Credit Union? Yes, People Driven Credit Union offers mortgage options for eligible borrowers, including purchase and refinance programs. Many members ask how to apply for a mortgage with People Driven...
Continue ReadingHow do I receive a new ATM/Debit card?
How do I receive a new ATM/debit card at People Driven Credit Union? To receive a new ATM/debit card, contact People Driven Credit Union and request a replacement based on your card status and account verification. Many members ask how to obtain a...
Continue ReadingDo I need to place a travel alert for my ATM/debit card?
How do I set up a travel alert at People Driven Credit Union? Travel alerts may be recommended for some card activity. Contact People Driven Credit Union before travel so we can help prevent unnecessary card declines. The easiest and preferred way is...
Continue ReadingWho do I contact if my debit card is being declined?
How do I fix my debit card being declined at People Driven Credit Union? If your debit card is being declined, contact People Driven Credit Union so we can review transaction status, account settings, and any security blocks. Many members ask how to...
Continue ReadingHow do I activate my ATM/Debit card?
How do I activate my PDCU ATM/debit card? You can activate your PDCU ATM/debit card using the activation instructions provided with your card or by contacting member support. Many members ask how to activate their debit card when they receive it in...
Continue ReadingHow do I report an ATM/Debit card lost or stolen?
What should I do if my People Driven Credit Union ATM or debit card is lost or stolen? Report a lost or stolen ATM/debit card to People Driven Credit Union immediately at 248-263-4100 so we can help secure your account and issue a...
Continue ReadingHow do I report a lost or stolen Visa credit card?
What should I do if my People Driven Credit Union Visa credit card is lost or stolen? If your Visa credit card is lost or stolen, contact People Driven Credit Union immediately to report it and protect your account. What to do right away Call PDCU...
Continue ReadingHow do I make a payment on my People Driven Visa credit card?
How do I make a payment on my People Driven Credit Union Visa credit card? You can make your People Driven Visa credit card payment through approved online, mobile, or supported payment channels. Payment options Online payment through digital...
Continue ReadingHow do I find my tax statements?
How do I find my tax statements from People Driven Credit Union? You can typically find tax statements in digital banking documents or by contacting People Driven Credit Union for support. How to locate tax statements Sign in to online banking and...
Continue ReadingIs there a charge for monthly statements?
Is there a charge for monthly statements at People Driven Credit Union? Whether there is a charge for monthly statements depends on your account type and delivery preferences. Contact People Driven Credit Union for account-specific details. What to...
Continue ReadingWho do I contact if I did not receive a monthly statement?
What should I do if I did not receive my monthly statement from People Driven Credit Union? If you did not receive your monthly statement, contact People Driven Credit Union right away so we can verify delivery preferences and account details. What to...
Continue ReadingHow do I cancel EStatements?
How do I cancel eStatements at People Driven Credit Union? To cancel eStatements, update your statement delivery preferences in online banking or contact People Driven Credit Union for assistance. How to cancel eStatements Sign in to online...
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