FAQ Category: Other
What are the Livonia branch hours?
Our Livonia branch location is open Monday, Tuesday, and Thursday from 9 AM to 5 PM, Wednesday from 10 AM to 5 PM, and Friday from 9 AM to 6 PM. Additionally, for members’ convenience, drive-thru hours extend to Saturday from 9:30 AM to 1 PM. We...
Continue ReadingIs there parking available at the Livonia location?
Yes, we have ample parking available at the Livonia location. Simply turn off Plymouth Road onto the access road that encircles the building. The parking lot for guests is available at the front of the building by the main...
Continue ReadingIs the Livonia branch open on Saturdays?
Yes, our Livonia Branch is open for drive-thru service with Interactive Teller Machines (ITMs) staffed with live tellers on Saturdays from 9:30 AM to 1 PM. The inside of the branch is closed on Saturdays, and the entire branch is closed on Sundays;...
Continue ReadingHow do I become a member at the Livonia branch?
Visit our Livonia location during regular business hours and find out if you meet member eligibility requirements. Then, you just need to deposit a minimum of $5 into your first savings account. That gives you a share in the credit union and unlocks all...
Continue ReadingWhat mobile services are available for Livonia members?
By using our mobile app, you can enjoy the following capabilities on the go: Transfer funds Apply for a loan Open a CD Open an account Find ATMs Check account balances Make a loan payment Schedule one-time, future, or recurring...
Continue ReadingWhat services are available at your Livonia location?
Many services are available at our Livonia branch, including: Become a member Open an account Apply for a credit card Drive-thru You can also take advantage of and learn about our different member services. Come visit us...
Continue ReadingWhich neighborhoods does the Livonia branch serve?
Besides servicing the Livonia area, our Livonia branch also serves surrounding neighborhoods and towns, including: Plymouth Westland Garden City Northville Farmington The Livonia branch welcomes members from across...
Continue ReadingDoes the Livonia branch have drive-thru service?
Yes, the Livonia location has drive-thru service six days a week: Monday, Tuesday, and Thursday from 9 AM to 5 PM Wednesday from 10 AM to 5 PM Friday from 9 AM to 6 PM Saturday from 9:30 AM to 1 PM Get the support of a teller without...
Continue ReadingHas People Driven Credit Union always been statewide?
No — our statewide membership is a recent development. In 2023, People Driven Credit Union merged with Community Alliance Credit Union, which expanded our charter to serve anyone who lives, works, worships, or attends school anywhere in...
Continue ReadingWhat makes a credit union different from a bank?
Credit unions are member-owned, not-for-profit financial cooperatives. This means our profits are returned to members in the form of better rates, lower fees, and improved services — not paid out to stockholders....
Continue ReadingIs People Driven Credit Union insured?
Yes — your deposits are federally insured by the National Credit Union Administration (NCUA) up to at least...
Continue ReadingWho can join People Driven Credit Union?
Anyone who lives, works, worships, or attends school anywhere in Michigan is eligible for membership. For complete details on who can join People Driven Credit Union, visit our Membership Eligibility...
Continue ReadingIs People Driven Credit Union the same as Peoples Community Credit Union?
Is People Driven Credit Union the same as “Peoples Community Credit Union”? No — our official name is People Driven Credit Union (PDCU). We know some folks say “Peoples Community Credit Union,” but that has never been our legal name. We’ll...
Continue ReadingWhat happens if I get locked out of PDCU’s Online Banking Portal after too many failed attempts?
If you are locked out, the system will prevent you from trying again for 24 hours. Contact us at (844) 700-7328 if you need help getting access to your...
Continue ReadingHow do I reset my passcode for the MyPDCU app?
Here's how to reset a passcode for the MyPDCU app: Need to update your passcode? No problem — you can do it yourself in just a few quick steps. You can easily reset your passcode in two ways: Option 1: From the Login Screen On the MyPDCU...
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