FAQ Category: Other
Is People Driven Credit Union the same as Peoples Community Credit Union?
Is People Driven Credit Union the same as “Peoples Community Credit Union”? No — our official name is People Driven Credit Union (PDCU). We know some folks say “Peoples Community Credit Union,” but that has never been our legal name. We’ll still respond if someone uses it, because the mix-up comes from our merger history. Quick history: Peoples Trust Credit ...
Continue ReadingWhat happens if I get locked out of PDCU’s Online Banking Portal after too many failed attempts?
If you are locked out, the system will prevent you from trying again for 24 hours. Contact us at (844) 700-7328 if you need help getting access to your account.
Continue ReadingHow do I reset my password for PDCU’s Online Banking Portal?
Forgot your password? Don’t worry — resetting it is quick and easy, and you have a few different options. Option 1: From the Login Page Visit https://my.peopledrivencu.org/login. Under the “Password” field, click “Forgot?”. Follow the prompts. You’ll need: Your Username Access to your email address and email account to complete the reset If you have previously set up a passkey, ...
Continue ReadingHow do I reset my passcode for the MyPDCU app?
Here’s how to reset a passcode for the MyPDCU app: Need to update your passcode? No problem — you can do it yourself in just a few quick steps. You can easily reset your passcode in two ways: Option 1: From the Login Screen On the MyPDCU app’s login screen, tap “Forgot Passcode” and follow the prompts. You can also ...
Continue ReadingI forgot my username for PDCU’s Online Banking Portal, how do I recover it?
Recovering Your Username — it’s easy to recover it online or by giving us a quick call. If you are having trouble remembering your username for PDCU’s Online Banking Portal, follow these steps: Contact Us (if needed) Call us at (844) 700‑7328 for assistance accessing your account. Try Online Recovery Go to the login screen and, under “Username”, click “Forgot?”. ...
Continue ReadingI forgot my username for the MyPDCU app, how do I recover it?
Currently you cannot recover your username within the MyPDCU app. Contact us at (844) 700-7328 if you need help getting access to your account.
Continue ReadingWho do I contact if I am locked out of the MyPDCU app after too many failed login attempts?
If you are locked out, the system will prevent you from trying again for 24 hours. Contact us at (844) 700-7328 if you need help getting access to your account.
Continue ReadingCan I schedule an appointment online for the Southfield branch?
Yes, you can schedule an appointment in the Southfield branch online. Visit our online scheduling platform and select the Southfield branch from the menu of options. Then, choose the date and time that works for you.
Continue ReadingDo I need to visit the Southfield branch to open an account?
You can open an account in person or online. If you prefer to open an account in person at our Southfield location, our team is ready to help. Learn more about the different account options you can choose from.
Continue ReadingIs there parking available at the Southfield location?
Parking is easy at our Southfield location. There is a large lot directly in front of the building. After turning off Lahser Road, look for the sign labeled ‘Member Parking.’
Continue ReadingAre there mobile services available for Southfield members?
Yes, all People Driven Credit Union members can enjoy digital services through our mobile app. It includes these useful features: Transfer funds Apply for a loan Open a CD Open an account Find ATMs Check account balances Make a loan payment Schedule one-time, future, or recurring payments View and print copies of paid checks Send money securely to anyone in ...
Continue ReadingHow do I become a member at the Southfield branch?
We’d love to welcome you to the People Driven family at the Southfield location. During an appointment at our office, a team member will help you open your first account — a savings account with a minimum deposit of $5. This account gives you a share in the credit union and unlocks everything we have to offer! See if you’re ...
Continue ReadingWhich neighborhoods does the Southfield branch serve?
Besides serving Southfield, this branch also serves many surrounding areas, including: Oak Park Lathrup Village Beverly Hills Huntington Woods Highland Park The Southfield branch welcomes members from across Michigan.
Continue ReadingWhat services are available at your Southfield location?
You can utilize all our convenient services at our Southfield branch. These include but aren’t limited to: Becoming a member Opening an account (e.g., checking, savings, investment) Applying for a People Driven Credit Union credit card Drive-thru transactions Discover our other member services, and drop in for a visit at our Southfield location!
Continue ReadingWhen is the Southfield location open?
Our Southfield location branch hours are: Monday: 9 AM to 5 PM Tuesday: 9 AM to 5 PM Wednesday: 10 AM to 5 PM Thursday: 9 AM to 5 PM Friday: 9 AM to 6 PM Drive-thru service is also available during these hours, with the addition of Saturday from 9:30 AM to 1 PM for our members’ convenience. We ...
Continue Reading
