FAQ Category: Other
Has People Driven Credit Union always been statewide?
No — our statewide membership is a recent development. In 2023, People Driven Credit Union merged with Community Alliance Credit Union, which expanded our charter to serve anyone who lives, works, worships, or attends school anywhere in...
Continue ReadingWhat makes a credit union different from a bank?
Credit unions are member-owned, not-for-profit financial cooperatives. This means our profits are returned to members in the form of better rates, lower fees, and improved services — not paid out to stockholders....
Continue ReadingIs People Driven Credit Union insured?
Yes — your deposits are federally insured by the National Credit Union Administration (NCUA) up to at least...
Continue ReadingWho can join People Driven Credit Union?
Anyone who lives, works, worships, or attends school anywhere in Michigan is eligible for membership. For complete details on who can join People Driven Credit Union, visit our Membership Eligibility...
Continue ReadingIs People Driven Credit Union the same as Peoples Community Credit Union?
Is People Driven Credit Union the same as “Peoples Community Credit Union”? No — our official name is People Driven Credit Union (PDCU). We know some folks say “Peoples Community Credit Union,” but that has never been our legal name. We’ll...
Continue ReadingWhat happens if I get locked out of PDCU’s Online Banking Portal after too many failed attempts?
If you are locked out, the system will prevent you from trying again for 24 hours. Contact us at (844) 700-7328 if you need help getting access to your...
Continue ReadingHow do I reset my passcode for the MyPDCU app?
Here's how to reset a passcode for the MyPDCU app: Need to update your passcode? No problem — you can do it yourself in just a few quick steps. You can easily reset your passcode in two ways: Option 1: From the Login Screen On the MyPDCU...
Continue ReadingI forgot my username for the MyPDCU app, how do I recover it?
Currently you cannot recover your username within the MyPDCU app. Contact us at (844) 700-7328 if you need help getting access to your...
Continue ReadingWho do I contact if I am locked out of the MyPDCU app after too many failed login attempts?
If you are locked out, the system will prevent you from trying again for 24 hours. Contact us at (844) 700-7328 if you need help getting access to your...
Continue ReadingCan I schedule an appointment online for the Southfield branch?
Yes, you can schedule an appointment in the Southfield branch online. Visit our online scheduling platform and select the Southfield branch from the menu of options. Then, choose the date and time that works for...
Continue ReadingDo I need to visit the Southfield branch to open an account?
You can open an account in person or online. If you prefer to open an account in person at our Southfield location, our team is ready to help. Learn more about the different account options you can choose...
Continue ReadingIs there parking available at the Southfield location?
Parking is easy at our Southfield location. There is a large lot directly in front of the building. After turning off Lahser Road, look for the sign labeled ‘Member...
Continue ReadingAre there mobile services available for Southfield members?
Yes, all People Driven Credit Union members can enjoy digital services through our mobile app. It includes these useful features: Transfer funds Apply for a loan Open a CD Open an account Find ATMs Check account balances Make a...
Continue ReadingHow do I become a member at the Southfield branch?
We’d love to welcome you to the People Driven family at the Southfield location. During an appointment at our office, a team member will help you open your first account — a savings account with a minimum deposit of $5. This account gives you a share...
Continue ReadingWhich neighborhoods does the Southfield branch serve?
Besides serving Southfield, this branch also serves many surrounding areas, including: Oak Park Lathrup Village Beverly Hills Huntington Woods Highland Park The Southfield branch welcomes members from across...
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