FAQ Category: Other
I forgot my username for the MyPDCU app, how do I recover it?
Currently you cannot recover your username within the MyPDCU app. Contact us at (844) 700-7328 if you need help getting access to your...
Continue ReadingWho do I contact if I am locked out of the MyPDCU app after too many failed login attempts?
If you are locked out, the system will prevent you from trying again for 24 hours. Contact us at (844) 700-7328 if you need help getting access to your...
Continue ReadingCan I schedule an appointment online for the Southfield branch?
Yes, you can schedule an appointment in the Southfield branch online. Visit our online scheduling platform and select the Southfield branch from the menu of options. Then, choose the date and time that works for...
Continue ReadingDo I need to visit the Southfield branch to open an account?
You can open an account in person or online. If you prefer to open an account in person at our Southfield location, our team is ready to help. Learn more about the different account options you can choose...
Continue ReadingIs there parking available at the Southfield location?
Parking is easy at our Southfield location. There is a large lot directly in front of the building. After turning off Lahser Road, look for the sign labeled ‘Member...
Continue ReadingAre there mobile services available for Southfield members?
Yes, all People Driven Credit Union members can enjoy digital services through our mobile app. It includes these useful features: Transfer funds Apply for a loan Open a CD Open an account Find ATMs Check account balances Make a...
Continue ReadingHow do I become a member at the Southfield branch?
We’d love to welcome you to the People Driven family at the Southfield location. During an appointment at our office, a team member will help you open your first account — a savings account with a minimum deposit of $5. This account gives you a share...
Continue ReadingWhich neighborhoods does the Southfield branch serve?
Besides serving Southfield, this branch also serves many surrounding areas, including: Oak Park Lathrup Village Beverly Hills Huntington Woods Highland Park The Southfield branch welcomes members from across...
Continue ReadingWhat services are available at your Southfield location?
You can utilize all our convenient services at our Southfield branch. These include but aren’t limited to: Becoming a member Opening an account (e.g., checking, savings, investment) Applying for a People Driven Credit Union credit card ...
Continue ReadingWhen is the Southfield location open?
Our Southfield location branch hours are: Monday: 9 AM to 5 PM Tuesday: 9 AM to 5 PM Wednesday: 10 AM to 5 PM Thursday: 9 AM to 5 PM Friday: 9 AM to 6 PM Drive-thru service is also available during these hours, with the addition of...
Continue ReadingIs the Southfield branch open on Saturdays?
Yes, our Southfield Branch is open for drive-thru service with Interactive Teller Machines (ITMs) staffed with live tellers on Saturdays from 9:30 AM to 1 PM. The inside of the branch is closed on Saturdays, and the entire branch is closed on Sundays;...
Continue ReadingDoes the Southfield branch have a drive-thru?
Yes. The Southfield location’s drive-thru is open six days a week: Monday, Tuesday, and Thursday from 9 AM to 5 PM, Wednesday from 10 AM to 5 PM, Friday from 9 AM to 6 PM, and Saturday from 9:30 AM to 1 PM. Do everything you’d do at the counter from...
Continue ReadingCan I schedule an appointment online for the Warren branch?
Of course! Scheduling an appointment online is straightforward. Visit our online scheduling feature and select the Warren location from the list of options. Pick a day and time and confirm your...
Continue ReadingDo I need to visit the Warren branch to open an account?
You can certainly visit our Warren branch to open an account if you’d like to; however, you don’t have to. You can also open an account online. If you prefer in-person assistance, our Warren team is ready to be your guide. Discover the different...
Continue ReadingAre there mobile services available for Warren members?
All members can access their accounts online through our mobile app. It includes options to: Transfer funds Apply for a loan Open a CD Open an account Find ATMs Check account balances Make a loan payment Schedule one-time,...
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